Assistant Branch Manager Trainee
Status:Full Time, Employee
Job Ref Code:120019946
Job Location:Madison, Wi 53704
Combine your operational expertise and managerial talent to excel as an Assistant Branch Manager at Chase. As a part of JP Morgan Chase, a leading global financial services firm, Chase has over 5100 branches where our Assistant Branch Managers manage critical operational functions and help the branch run smoothly efficiently for our customers.
In an effort to provide highly trained managers in our branches, candidates selected will participate in a minimum 3 month trainee program. This program will provide training designed to create successful employees to service our customers and provide leadership to employees while growing profits for the bank.
At completion of the program, Assistant Branch Manager Trainees should be able to: manage operational functions including loss control, compliance, and customer retention and audit standards; supervise, coach and develop Tellers, Senior Tellers and Lead Tellers regarding policies, procedures, products, systems and banking transactions; draw upon a strong knowledge of branch operations, paying and receiving transactions, regulatory compliance, and bank policy procedure; lead and develop branch teller staff to meet customer's service needs and to foster an environment in which all employees can perform their best work in a team environment.
- Minimum two years Financial/Banking supervision experience and minimum one year branch Teller experience preferred
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Extensive experience with customer contact and ongoing customer relationships
- Excellent skills in following categories:
- Transaction accuracy and volume
- Operational knowledge
- Teller referrals
- Decision-making
- Teamwork
- Customer Service
- Leadership - believes in sales service process, executes above peers, regularly goes above and beyond, consistent willingness to assist others
- High school degree, GED, or foreign equivalent required (college degree strongly preferred)
- Ability to work all branch hours, including Saturday, Sundays and some evenings required
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer M/F/D/V.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.