Assistant FM Contract Manager
An Assistant FM Contract Manager - Soft Services is sought by a leading facilities service provider. The Assistant FM Contract Manager - Soft Services would be based in Central London.
The role of the Assistant FM Contract Manager - Soft Services is to take responsibility for the delivery of front of house and soft services for a portfolio of corporate client's; ensuring that a customer focused approach is adopted throughout the on-site Front of House and soft service teams and that the clients expectations are exceeded.
The key accountability's of the Assistant FM Contract Manager (Soft Services) will be to:
- Manage the day to day soft service operations including front of house, switchboard, facilities helpdesk, security and cleaning across a portfolio of corporate clients
- Maintain a close and constructive relationship with the client.
- Upward communication to the client on matters concerning the delivery of services.
- Provide monthly reports to senior management.
- Promote best practices in all facilities areas of responsibility.
- Performance management of the team with a particular emphasis on motivational management and team building.
- Maintain a safe and secure environment, ensuring that the buildings are compliant from a fire, health safety and legislative perspective.
- Deliver both soft services with a particular focus on customer service and front of house services
The successful the Assistant FM Contract Manager (Soft Services) will have the following skills and experience:
- Will ideally have a hotel or hospitality background with recent commercial experience within a corporate office environment
-A track record of supervising and leading a front of house / facilities team.
-Team leadership with a positive 'can-do' attitude.
- Excellent communications and organisational skills.
- Experience of working for a service provider and supporting a multi-national client
-Operational facilities experience.
This is an ideal opportunity for an Assistant FM Contract Manager (Soft Services) looking to progress their career within soft services.
Randstad Financial Professional encourage applications from individuals of all ages backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial Professional acts as an employment agency for permanent recruitment an employment business for temporary recruitment as defined by the Conduct of Employment Agencies Employment Business Regulations 2003