Assistant General Manager Operations / 10083 Job in Birmingham 35243, Alabama Us
Assistant General Manager Operations / 10083
A Proud Tradition
From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.
Ambassadors of Style
At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers’ needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers’ dreams. In an ever-evolving world, that is our unchanging promise.
What Sets Us Apart?
Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.
Position Description:
Under the direction of the General Manager, the Assistant General Manager of Operations is responsible for driving store profitability by ensuring the efficient facilitation of the selling process. The successful candidate will have significant prior retail management experience handling all aspects of store operations The Assistant General Manager of Operations is responsible for managing budgets and expenses, logistical operations, including receiving and processing of goods, returns to vendors, transfer of merchandise and price changes, as well as maximizing staffing and productivity. The successful candidate will demonstrate fiscal responsibility while ensuring that the selling organization has the resources and materials to support the selling process and maximize the customer shopping experience.
Job Description:
Selling and Service Leadership
- Oversees all support functions within the location and provides leadership to store management and associates in support of the selling organization, ensuring that critical support functions are focused on activities that enable the selling process.
- Maintains emphasis on adherence to customer service standards and ensures that back of the house and front of the house associates have the resources to provide exceptional service and exceed customer expectations.
- Develops direct reports to effectively handle operational activities in order to maintain focus on selling activities.
Fiscal Responsibility:
- Monitors and controls store payroll and expense, control and accounting functions: bill paying, invoices etc.
Logistics
- Ensures that merchandise is received and processed in accordance with continuous flow principles, that new receipts are on the floor on the day of receipt prior to store opening, RTVs and transfers are processed efficiently and back of the house areas are organized and maintained to support the selling floor activities.
Staffing and Productivity
- Ensures appropriate associate coverage for selling floor and support areas through oversight of the CBS scheduling system. Schedules executive coverage to effectively support the selling process.
Facilities Management
- Coordinates necessary activities to maintain engineering operations, troubleshoot facility issues as needed and monitor Housekeeping standards.
Compliance:
- Ensures that all appropriate financial and regulatory controls are in place and monitors compliance
Qualifications:
- 4 year degree preferred
- Expense management, P L, profit and shortage control, basic accounting principles.
- Strong computer skills, Excel, Word, Web based applications organization skills, teamwork, ability to deliver results on deadline within budget
- 5-7 years related management experience in retailing or other fast paced service and selling environment, in positions of increasing responsibility and volume.