Assistant Store Manager
Assistant Store Manager - Miami, FL 33127
POSITION OVERVIEW: Responsible for management and supervision of all assigned departments. Assists in managing and controlling the operations of the store to ensure that company standards and expectations are consistently met. Supervise areas assigned by the Store Manager and follow the Ross philosophy and policies in regard to customers, Associates and merchandising. Responsible for learning all phases of store operations. In the absence of the Store Manager, the Assistant Manager is responsible for the entire store operation and will execute the business plan and associated programs that will deliver the desired sales and profit results, while maintaining good quality customer service. RESPONSIBILITIES: Responsible for all phases of Store Operations Ensure that Company Standards and Expectations are met Executes business plan to deliver desired sales and profit Maintains good quality Customer Service Recruits, trains and develops Associates Manages and maintains control of stockroom and merchandise COMPETENCIES: Customer Service Performance Standards Coaching Communication Commitment Decisiveness QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: At least 3 years management experience in a retail environment Demonstrated ability to lead, manage motivate and communicate positively with store associates at all levels. Ability to train, coach and develop Associates Must have highly developed organizational skills and ability to prioritize Must exercise considerable independent judgment and discretion Ability to work variety of shifts SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt employees