Assistant Store Manager Job in Littleton 80120, Colorado US

Position Statement

Assistant Store Manager is responsible for fostering and sustaining company core values while achieving: Superior customer experience, financial results, operational and visual excellence and compliance to all company policies and procedures.

 

Responsibilities   

 

Results Leadership

·         Embraces and promotes Coldwater Creeks’ standards of exceptional customer service through Personal Shopper and One Creek programs as well as measuring and improving results in Customer Experience Evaluations.

·         Achieves metrics and holds self and team accountable for driving results.

·         Manages change through communication and positive support of all company initiatives.

·         Maintains integrity of Coldwater Creek’s brand identity through compliance with visual and operational directives.

·         Demonstrates effective and successful prioritization and time management skills.

·         Recognizes and rewards behaviors that reinforce both progress and success; utilizing all recognition programs.

 

Thought Leadership

·         Able to identify, utilize and communicate the financial indicators as directed by Senior Leadership.

·         Ability to create and implement an action plan for financial success through analyzing historical results and reviewing current performance.

 

People Leadership

·         Identifies, develops and retains high–potential employees.

·         Ability to anticipate and plan for long term staffing needs. Partners with Store Manager to source, recruit and build a team with complementary strengths and skill sets needed to deliver the CWC experience.

·         Supports an effective learning environment by utilizing training progressions, training modules and new hire workbooks.

·         Able to coach in a team setting and manage performance through company tools.

·         (Notes of Conversation, Individual Development Plans and other company supplied tools)

 

Personal Leadership

·         Inspires trust by maintaining a respectful work environment and fostering open communication.

·         Models ethical behaviors of the organization. Protects confidential information and confronts actions that borders on the unethical.

·         Models Core Values of “Respect” as set by CWC

·         Leads by example and demonstrate consistency between words and actions.

·         Demonstrates accountability by accepting responsibility for personal and team results.         .

·         Accepts all other related projects and/or duties assigned by Supervisor.

 

Direct Report-Store Manager           Supervises-Leads and Sales Associates

 

 

Requirements:

 

·         Minimum 3 years experience managing a minimum $2M specialty retail business preferred

·         Experience in a leadership role managing a staff in excess of 20 persons preferred

·         Customer focused, team oriented with strong interpersonal skills (i.e. effective listening and clear communication skills)

·         Merchandising/visual skills; experience with specialty retail apparel and home accessories

·         Ability to work on their feet in a fast paced environment for extended periods of time.

·         Ability to lift 25 pounds, to bend and climb ladders in order to do floor sets, backroom activities and store maintenance.

·         Ability to solve problems and manage conflict

·         Detail oriented, conscientious, thorough and reliable

·         Extreme flexibility and adaptability to work weekends and overtime

·         Excellent verbal and written communication skills

·         Strong working knowledge of POS systems, Word and Excel preferred

 

 

Coldwater Creek is an equal opportunity employer.


Req. Code : 1789