Assistant Store Manager Job in New York 10001, New York US
Nintendo of America Inc.
The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Wii™ home console and Nintendo DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 3.5 billion video games and more than 577 million hardware units globally, including the current-generation Wii, Nintendo DS, Nintendo DSi™ and Nintendo DSi XL™, as well as the Game Boy™, Game Boy Advance, Super NES™, Nintendo 64™ and Nintendo GameCube™ systems. It has also created industry icons that have become well-known, household names such as Mario™, Donkey Kong™, Metroid™, Zelda™ and Pokémon™. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Western Hemisphere.
Nintendo World is strategically located at Rockefeller Center, in one of the world's largest retail capitals. The Nintendo World store creates a world class exciting retail environment which significantly raises brand awareness in the minds of customers. Nintendo World showcases the best of Nintendo and provides a top-notch, unique experience for our customers. Visitors from around the world flock to Nintendo World to buy exclusive Nintendo merchandise and experience gameplay. Sampling bars and multiple interactive stations throughout Nintendo World make the store an exciting entertainment destination, offering guests a chance to experience upcoming games prior to their release. Nintendo World is also home to the Pokémon Center, which features exclusive Pokémon merchandise.
Description of Duties:
- Oversees all areas of store operations and is responsible for the attainment of stated store goals and objectives in partnership with the General Manager and other Assistant Managers
- Drives store execution and performance while ensuring brand consistency and store presentation
- Oversees day-to-day planning and operational accountability for sales and customer service
- Leads team by taking initiative, leading by example, and enthusiastically adapting change
- Clearly communicates all expectations to team and holds team accountable for expectations
- Coaches, trains, and motivates staff to reach performance goals
- Actively participates in interviewing, selecting, and training new hires
- Monitors and evaluates performance, provides timely feedback (for recognition, disciplinary action, developmental conversations, and performance review process)
- Provides consistent leadership, a positive attitude, and maintains attention to detail
- Influences behavior and mages the values and attitudes of staff
- Clear understanding of company vision and store objectives as to communicate them effectively to staff
- Strong time management and organizational skills, ability to multitask
- Interacts with subordinates, peers and/or managers in other work groups/team/vendors
- Teaches, trains and interprets data and resolves semi-routine issues
- Assists in setting and leads execution of short-term objectives for assigned work group/team
May also perform specialized duties within functional areas:
Operations:
- Ensures adherence to opening and closing procedures, inventory cycle counts, inventory control procedures, and other operational guidelines
- Forecasts staffing needs and schedules personnel
- Identifies opportunities and takes action to improve customer service, drive store sales, increase profitability, and streamline operations
Sales/Training:
- Plans and executes new product launches, events, contests, and/or promotions
- Identifies and addresses training opportunities and staff development
Merchandising/Events:
- Ensures brand appropriate product presentation and store appearance
- Identifies and coordinates opportunities to increase customer interactions, drive store traffic, and create sales
Summary of Requirements:
- Four to six years of related experience, including at least two years as assistant manager
- Strong leadership and problem solving skills
- Excellent communication skills
- Attention to detail and accuracy
- Excellent computer skills
- Enthusiasm towards and willingness to learn about gaming
- Ability to work open, flexible schedules (including early mornings and occasional overnights)
- Undergraduate degree in Business, Marketing, a related field, or equivalent
** Applications and resumes will only be accepted through Nintendo's website as we no longer accept paper, faxed, or emailed resumes.
We are an equal opportunity employer valuing diversity…celebrating strengths.
