Assistant Store Manager Job in San Francisco 94115, California Us


Apply Now

Known as the "grandfather of specialty coffee," Peet's Coffee Tea has been a Berkeley institution since opening its doors more than forty years ago. Throughout the 1970s and 1980s, Peet's Coffee Tea was a pioneer among other food purveyors in Berkeley's "gourmet ghetto" - a collection of European style shops and restaurants. Today, traditional values are maintained through the hard work and attention to detail that is essential to creating coffees of distinction. The roasting facility is in Alameda, just a few miles from the original location on Vine Street in Berkeley, which still attracts a large, loyal following, including many who are proud that they have been customers since the store opened in 1966.

If you are seeking an opportunity to join the Peet's team, please consider the following available position: assistant store manager

What we are looking for:
Reporting to the Store Manager and/or District Manager, the Assistant Manager is responsible for building and maintaining an exceptional level of customer service, providing ongoing training and development activities, demonstrating sound personnel and financial management practices, and maintaining a positive and productive working and shopping environment.

Essential responsibilities:

  • Assume the role of Floor Manager to control product freshness and quality, and to act as a role model for proper adherence to Peet’s standards.
  • Contribute to the development of staff, shift leaders and fellow assistants by offering regular feedback. Implement training programs.
  • Ensure that health and safety guidelines are met, including proper functioning of store equipment.
  • Demonstrate ownership of the store by ensuring cleanliness, organization and attractiveness of store’s interior and exterior through scheduling of staff and outside vendors.
  • Ensure the timely communication of essential information to staff, co-managers and roasting plant personnel. Maintain confidentiality where appropriate.
  • Recognize and respond to performance issues with store manager approval, following Peet’s disciplinary guidelines.
  • Ensure proper staffing levels without exceeding payroll cost budget.
  • Analyze business performance and implement action plans to improve.

    Qualifications include:

  • Minimum two years of retail management/supervisory experience and/or related experience and training. Customer service experience a must.
  • Experience in an environment requiring multi tasking and reprioritizing is essential.
  • Experience in improving customer service, teaching customers about products, improving inventory system efficiency, and/or improving processes is essential.

    What you will get as an assistant store manager:
    In return for all of this, you will receive great benefits (including medical, dental, prescription, vision, 401(k) plan, and life insurance), a respectful work environment, excellent training, a sense of accomplishment, advancement opportunities and the breadth and depth of coffee and tea knowledge from the gold standard specialty coffee company.

    We encourage applicants of all ages, races and ethnic backgrounds.

    Apply Now