Assistant Store Manager Job in Scarsdale 10583, New York US
Assistant Store Manager
Opportunity knocks at the Lakeshore Learning Store. Are you ready?
Lakeshore Learning Materials is one of the premier manufacturers of educational materials for elementary programs and early childhood organizations around the country. A multi-channel distributor with a strong sales division, thriving web business, catalogs and over 50 store locations nationwide, Lakeshore has experienced continuous growth since its inception in 1954.
Job Summary
You don’t need a background in education, but a desire to learn is essential! As an assistant store manager, you get to help develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.
Providing great customer service isn’t just a goal—it’s the essence of who we are.
Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Lakeshore Learning Store management teams have a knack for leading by example.
In fact, this is the glue that holds a successful staff together. No job is too small to tackle…and no team success is too small to celebrate.
Responsibilities
Building Talent
• Assist in efforts to recruit and develop an engaged, sales-driven team
• Ensure team members receive consistent coaching and growth opportunities
Building Service Standards
• Surpass expectations regarding customer service
• Seek and communicate customer feedback in regard to school and home use of products
• Build a unique and lasting relationship with customers
Building Revenue Operational Excellence
• Maximize sales and help to manage controllable expenses
• Maintain visual presentation of merchandise and signage
• Maintain company expectations regarding retail policies and procedures
Essential Skills Attributes
• Passion for providing excellent customer service
• Positive and proactive approach to management and working as a team
• Excellent communication and training skills
• Exceptional time management and organizational skills
• Ability to demonstrate company standards and reinforce them with entire team
• Strong desire to recognize and reward achievements—big and small
• Capacity to give regular and clear feedback to team
• Ability to provide and receive constructive criticism
• Capacity to multitask in order to meet simultaneous demands
• Experience in education a plus, but not required
Requirements
• 1–3 years related retail management experience
• Ability to work flexible schedule, including nights and weekends
• Knowledge of retail POS systems
Benefits Package
Your investment in us deserves a benefits package to match!
• Competitive salary
• Comprehensive medical/dental plan
• 401(k) retirement plan
• Generous employee discount
• Quarterly bonus program
This is your chance to work with a dedicated team in a thriving retail atmosphere! To apply, please complete an online application at http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=LAKESHOREcws=1rid=544 . To learn more about Lakeshore, visit www.lakeshorelearning.com. Equal Opportunity/Affirmative Action Employer
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