Assistant Vice President-Corporate Actions & Dividends recruitment
The AVP–Asset Services will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reports), co-AVP, VP and Head, Asset Services to address operational issues. Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. He will be responsible for transitioning of any new process within Asset Services area from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different departments and DB-UK to ensure timely and accurate processing of all activities on a daily basis within the given timelines. AVP would also be responsible for other activities like BCM, Audits, Transformation and people related initiatives.
Primary Responsibilities
Staff Management
Ø Effective Manage a team size of 40 – 55 individuals. (3-5 Direct reports)
Ø Staff development through strong engagement and Training Need Analysis
Ø Staff performance appraisals on regular basis
Ø Engage staff in Asset Services/DBOI Initiatives.
Ø Facilitate change initiatives within the team.
Ø Ensure planned mobility is provided to staff.
Ø Manage attrition as per DBOI standards.
Ø Responsible for conducting weekly staff meetings and monthly one on one session with the team.
Ø Ensure team morale and motivation is high through team building and regular interaction.
Ø Effective Delegation to direct reports
ØEnsure team work culture is practiced
ØResponsible for recruitment Process transitions from onshore locations to other DBOI centers.
Process Management
Ø Building a strong mechanism to take care of volume peaks during peak season
Ø Identifying operational risks proactively and mitigating appropriately.
Ø Serve as Internal/external escalation point
Ø Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).
Ø Work very closely with the process owners/stakeholders and other internal clients for overall growth of the bank’s business
Ø Acting as a central point of contact for all the process related issues / improvements etc.
Ø Building a strong mechanism to take care of volume peaks during peak season
Ø Building and refining process metrics (benchmarks) by involving team and onsite management
Ø Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements.
Ø Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with the UK counterparts and working to improve the process
Ø Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes.
Ø To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes.
Process Development
Ø Spearhead various process improvement initiatives
Ø Identify implement opportunities of Six Sigma/Lean/Leap Projects within the team.
Improvement of outsourced processes through enhancements of the workflow documentation process metrics
Primary Working Relationships
ØDeutsche Bank London
ØDeutsche Bank Newyork/New Jersey (Event Management, Client Service Group)
DBOI Mumbai/Birmingham/Manila/Bangalore/Jaipur
Qualification Experience required
Ø 8 to 12 years experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1 year of experience in Corporate Actions.
Ø Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
Ø Ability to identify and develop strong working relationship with internal as well as external ‘client’ groups
Ø Comfortable dealing with multiple stakeholders and complex situations.
Ø Strong English written verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication.
Ø Excellent People Management Skills
Ø Eye for Details
Ø Experience of client facing roles (internal external)
Ø Graduate in Commerce/ Finance ( Preference – Post Graduate/ MBA)
Ø Coaching and feedback ability
Ø Proficient in Microsoft Office applications.
Ø Be willing to work in UK/US business hours.
Ø Ready to travel as and when required
Ø Be willing to work in shifts.
Ø Be willing to relocate to other DBOI centers.