Assoc Customer Service Call Center Rep Job in Omaha, Nebraska US
Assoc Customer Service Call Center Rep
Job Description We re now recruiting for Associate Customer Service Call Center Representatives who can give the best experience possible to our customer base. You ll be our first point of contact for customers, responding a range of customer issues including, but not limited to: account activation inquiries, potential fraudulent activity, and queries about the full range of products and services First Data offers. You will help our First Data customers by answering their questions and resolving their problems. You may also conduct research for our customers and respond via phone, email, or fax, but with each call you will be assisting our customers with their individual needs. We re looking for people experienced in working within a customer service, call center, or sales environment, who have a confident, friendly telephone manner and are motivated by resolving customer inquiries. Our facility is open 24 hours/7 days a week so we do look for new employees that are flexible to work on various shifts. First Data will train you thoroughly and help your through your first calls so that you will feel fully comfortable talking with our customers. Each client has a computerized system that we will train you on, but efficient computer skills will be necessary. We look forward to receiving your application!