Associate, 2nd Line Technical Support Officer, Enterprise Data Management recruitment

Department overview:

The Markit Enterprise Data Management (EDM) platform puts quality, audited data at the centre of customer’s organisations. Its solutions build gold copy masters across all data types, delivering tangible data governance, risk management and compliance frameworks and rationalising legacy architectures. The EDM platform is the central hub for all transactions, securities, prices, rates, counterparty and issuer data. Markit EDM empowers those who understand the data to manage the data, no matter the complexity, volume or scope of the project.


Position summary

The successful candidate will be an IT Graduate with proficient SQL skills who will work as part of a global support team


Duties accountabilities

Primary duties will be the investigation, reproduction and resolution of customer issues including advising on workarounds and fixing bugs.


Business competencies Education and experience

• University Degree (2:1) or equivalent.

• Proficiency in SQL is essential

• Experience in Data Base management using MS SQL Server would be advantageous

• Excellent oral and written communication skills

• Good problem solving skills are essential

Commercial awareness

• An interest in the financial markets would be helpful


Personal competencies Personal impact

• Candidate should be outgoing, flexible, inquisitive and self motivated

Communication

• The support team is made up of many talented people based in offices throughout the world who all work closely together. The candidate must be able to fit into this structure and communicate with both business and technical people. The Support team has a particularly close working relationship with all EDM teams and effective appropriate communication is key to achieve this.

Teamwork

• The Support team is a friendly, close-knit team who share ideas and contribute to improving the support offering for our external and internal client base. The successful candidate must be eager to work in such an environment

Company overview

Markit is a leading, global financial information services company with over 2,500 employees. The company provides independent data, valuations and trade processing across all asset classes in order to enhance transparency, reduce risk and improve operational efficiency. Its client base includes the most significant institutional participants in the financial marketplace. For more information, please see http://www.markit.com