Associate Client Relationship Manager recruitment
Key responsibilities:
* Generate daily reports and oversees administration of database
* Manage account pipeline and all opportunities in Salesforce for existing clients
* Monitor and maintain client usage and billing to ensure accuracy
* Provide regular updates on client activity to management
* Gain an understanding of who the key partners are and understand the products
* Attend company training classes to gain understanding of technologies
* Maintain systems and processes to ensure/improve client satisfaction
Position Requirements:
* Tertiary qualifications including a degree in computer science, business or related field
* Minimum of 2-4 years experience in account management or customer service, building relationships with key decision makers and senior level executives
* Proven sales track record and measured success in account management and subsequent sales
Technical Requirements:
* Experience with CRM systems preferred (i.e. Salesforce.com)
* Competent in Microsoft Office (Excel, Word, PowerPoint)
* Familiarity of networking systems and workstation configurations