Associate Department Application Specialist, Distribution Systems
Associate Department Application Specialist, Distribution Systems - Dover, NH
Liberty Mutual Insurance
“Helping people live safer, more secure lives” since 1912, Boston-based Liberty Mutual Insurance is a diversified global insurer and third largest property and casualty insurer in the U.S. based on A.M. Best Company’s report of 2010 net written premium. Liberty Mutual also ranks 82nd on the Fortune 100 list of largest corporations in the U.S. based on 2010 revenue. As of December 31, 2010, Liberty Mutual had $112.4 billion in consolidated assets, $95.4 billion in consolidated liabilities, and $33.2 billion in annual consolidated revenue.
Liberty Mutual Insurance offers a wide range of insurance products and services, including personal automobile, homeowners, workers compensation, property, commercial automobile, general liability, global specialty, group disability, reinsurance and surety.
Liberty Mutual Insurance (www.libertymutual.com) employs over 45,000 people in more than 900 offices throughout the world.
Personal Markets Customer First Operations Group is looking for an Associate Department Application Specialist to join their team in Dover. In this role you will primarly focus on manual and automated regression testing.
Under direct supervision, responsible for the analysis, design and maintenance of a specific departmental applications. Conducts analysis and research on informational needs for a specific department. Analyzes software, reports generation capabilities and designs computer outputs. May assist other related users with access to hardware, software, data files and data bases to enable users to retrieve and manipulate data effectively. Uses several systems including mainframes, mini, micro, networked and manual systems.
- Bachelors degree required.
- Performs assigned business analysis tasks including: specifications writing, test planning, testing, procedure and operational manual writing, data entry, presentation design and production materials, spread sheet and graphics production. May be assigned to perform workflow, process and data analysis for minor system enhancements and small projects.
- Maintains a strong understanding of department operations and develops appropriate systems to create operating efficiencies.
- Works with Portsmouth I.S. Representatives regarding the design, implementation and maintenance of business systems.
- Analyzes system changes, enhancements and new programs appropriate for departmental needs and objectives.
- May answer "Help Desk" calls and solve routine systems operational and support problems.
- May provide technical supervision for support personnel.
