Associate, Maps Quality Job in Mountain View, California US
Associate, Maps Quality - Mountain View
This position is based in Mountain View, CA.
The area: Online Sales and Operations, Product Quality Operations
The Product Quality Operations (PQO) team defends the integrity of Google, its users, and partners worldwide by defining and communicating product policies, fighting spam, fraud, and abuse across Google products. We are dedicated to protecting Google's brand and reputation and ensuring product quality to the company's expanding base of advertisers, publishers, and users in more than 40 languages on a global basis. We partner with our Product Managers and Engineers to fight fraud and abuse across a broad range of products such as Google Search, AdWords, AdSense, Checkout and Maps. This means that PQO team members need to be proactive, motivated, organized, responsible, innovative - and able to work well in a fast-paced, global, cross-functional, and team-oriented environment while demonstrating technical know-how, effective communication and getting things done.
The role: Associate, Maps Quality
As a Maps Quality Associate, you will be responsible for protecting the integrity of Google Maps by investigating questionable business practices and misuse of the Local Business Center and other Maps applications. You will be introduced to dynamic analytical techniques and leverage custom-built technology to improve maps quality and directly impact millions of Google's users. As an ideal candidate, you subscribe to a "user-first" philosophy and are interested in improving Google's user experience and product integrity. You are comfortable navigating ambiguity, thrive in a fast-paced environment, and can effectively harness your analytical skills and innovative ideas to drive tool development and process improvements.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:
- Investigate Maps quality issues, identify product vulnerabilities and recommend strategy adjustments based on market trends and patterns.
- Collaborate with cross-functional groups such as Engineering and Product to enhance tools, improve process efficiency and develop analytical techniques.
- Innovate and implement large-scale quality improvements to Google Maps.
- Design and lead cross-functional projects within Google.
- Become an expert in Maps quality and educate users on best practices for Google products such as the Local Business Center.
Minimum Qualifications:
- BA/BS degree (In lieu of degree, 4 years relevant work experience).
- 1 year of experience or a new graduate.
- Experience with a coding language (C/C++, Python, HTML, JavaScript).
Preferred Qualifications:
- Degree in Computer Science, Mathematics, Statistics, Engineering or related discipline.
- Interest in innovation, technology, and Google products.
- Ability to identify complex problems and implement creative, data-driven solutions.
- Strong project management skills and ability to multi-task.
- Experience at an Internet company or in a web-research related role.
