Associate & Senior Associate, Fund and Investor Services (Investor transactions & Communications) Investment Management recruitment
These positions require exceptional problem solving capability, a track record of process improvement, strong organizational skills, attention-to-detail, succinct communication skills, and a dedication to excellence. We are looking for those candidates that have a genuine drive to make everything they touch better; those that are not afraid to question what they do not understand or agree with. If this describes your personality, we would love to hear from you.
These positions (both junior and mid-level team lead positions available) will be working on a fund and investor services team. This team is situated in the back office and is responsible for all investor transaction processing and support, new fund launch/fund closing process, subscriptions and redemption paperwork and processes, registries, client notifications, investor audit requests, distributing fund memorandums, and so much more.
We are looking for candidates who enjoy working on a dynamic team that are not looking for investor relationship management positions; candidates that enjoy the back office functions but have the proven capability to build successful relationships, and pride themselves on accuracy and continuous improvement.
Senior Associate:
At the Senior Associate level, we are looking for someone that has an exceptional track record developing and continually advancing fund and investor services processes. The senior position will:
- Mentor, oversee, and lead a team of junior and mid-level associates to ensure operational excellence.
- Work with area managers to create fund and investor services best practices and oversee execution, implementation, and adherence to the best practices developed
- Perform team process quality checks to ensure adherence to processes, looking for gaps and opportunities for operational improvement. (Quality control and process improvement function)
- Manage relationships with external service providers
- Oversee daily processes and procedures as well as continually create efficiencies.
- Partner with marketing, client service, accounting, account management, and finance to disseminate correct investor information.
- Much more
Associate:
The Associates on this team will be responsible for executing team processes while ensuring exceptional fund and investor services are provided to the institutional investors. Specific responsibilities will include:
- Facilitating new account openings, account closings, and account amendments
- Facilitating investor audit requests.
- Managing cash flows with banks and investors
- Taking part in fund launch and fund closing processes
- Investor Communications: responding to inquiries from investors and preparing appropriate responses
- Coordinating with external service providers (custodians, etc.)
- Subscription and Redemption processing
- Document fulfillment * Additions, withdrawals, and trade level processing, etc.
- Much more
QUALIFICATIONS:
Senior Associate Qualifications:
- Minimum of a Bachelors’ degree with a competitive cumulative GPA
- At least three years’ directly applicable experience performing the fund and investor services functions listed
- At least one year experience developing and refining best practices/quality processes for fund and investor services (OR) other closely related back office processes. (Quality process design, development and control).
- Proven leadership and strong relationship building skills.
- Unafraid to question what is not understood or agreed with; proven ability to speak up amongst differing opinions to ensure only the best, highest quality processes are developed and implemented; process innovator; ability to hold self and others accountable.Much more
Associate Qualifications:
- Minimum of a Bachelors’ degree with a competitive cumulative GPA
- At least one year’s experience performing the fund and investor services functions listed above, or performing closely related responsibilities – fund administration/hedge fund services/investor services
- Strong relationship building skills
- Unafraid to question what you do not believe to be accurate or to be the best way of doing things (seeker of continued innovation); proven track record of innovation; big picture thinker, but highly detail oriented.
- Ability to work under tight deadlines while ensuring operational excellence
Key words: fund administration, process improvement, business analyst, fund services, investor services, redemptions, subscriptions, blue sky, ERISA, hedge fund services, client services.