ASU(Asset services Unit)-Team Manager for Deutsche Bank recruitment

The Team Manager–Asset Services will be responsible for managing a team of 15 – 18 process executives and will work closely with fellow Team Managers, AVP’s and Head, Asset Services to address operational issues.  Responsible for ensuring that day to day team operations function smoothly and issues are resolved. The team manager will assist tin hiring people. The team manager would be responsible for conducting weekly meetings with the team as well as documented one on one on a monthly basis. Other responsibilities include cross -training, succession planning, Preparation of Management reports and Departmental initiatives, and interfacing with the different depts and DB to ensure timely and accurate processing of all activities on a daily basis within the given timelines.

Staff Management

Effectively Manage a team size of 15 – 18 individuals.

Staff development through strong engagement and Training Need Analysis

Staff performance appraisals on regular basis

Responsible for conducting weekly staff meetings and monthly one on one sessions with the team.

Ensure team morale and motivation is high through team building and regular interaction.

Effective Delegation to direct reports

Process Management

Monitor volume inflow and ensure sufficient resource and workflow allocation in a justifiable manner

Serve as technical operational expert for queries from clients/team members etc.

Building a strong mechanism to take care of volume peaks during peak season

Ensuring closure of tasks within prescribed SLAs

Ensure strict adherence to all internal and external process guidelines including compliance and legal so as to build and maintain robust control environment.

Identifying operational risks proactively and mitigating appropriately.

Serve as Internal/external escalation point

Monitoring and controlling workflows

Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc).

Work very closely with the process owners/stakeholders and other internal clients for overall growth of the bank’s business

Setup announcements on upcoming coupons, redemptions or corporate actions as per messages / reports received from custodians / exchanges.

Reconcile DB positions v/s entitlements as per Depot, identify failing trades borrow / loan / collateral trades against which claims need to be sent to clients the upload claims into the claims tool

Liase with custodians, clients counterparties to agree and settle entitlements claims. Investigate resolve any claims that are in dispute. Process payments and ledgers to settle claims

Investigate substantiate all breaks (wash account, nostro or depot) and work with other internal teams to resolve breaks Process ledgers to reflect depot entitlements.

Process Development

Spearhead various process improvement initiatives