• contract role from 14th Sept '11 -17th Feb '12
• CBD location
• 20-38 hour week

Our client is a leading media organisation who is looking for experienced customer service representatives to join their busy office in the CBD. There are a number of exciting opportunities vacant in their customer service department. You will be rewarded with reaps of different benefits such as incentive schemes, rotating hours and being part of a fun, social dynamic team.

This role would be ideal for someone who is looking to be part of a fast pace, energetic and challenging environment with fluctuating work loads.

The Role;

• Respond to customer request via telephone, email and mail
• Follow up on customer enquiries and effectively resolve problems
• Promote and cross sell products and services with a focus on retentions
• Meet KPI requirements

The Ideal candidate must;

• have previous experience in a high volume contact centre
• execute a high level of customer service at all time
• have excellent communication skills
• be an excellent team player
• be KPI focused
• have excellent problem solving skills
• possess a positive attitude
• be available Monday to Friday on a rotating roster between the hours of  7am and 6pm and weekends between the hours of 7am and 12pm

 
In return you will be provided with a fun, professional and supportive work environment!

Please apply online or email your resume to emma.oconnell@randstad.com.au
*only successful applicants will be contacted*
Working holiday visa holders welcome to apply