AVP – Business Process and Operational Analysis recruitment
The Role / Responsibilities
The AVP – Business Process and Operational Analysis will report directly to the Managing Director over the area and will liaise with the following departments: Information Technology, Commercial Group, Rating Groups, Legal, and Compliance.
- Developing and implementing key quality standards, metrics, and related reports to provide transparency around quality of execution
- Providing recommendations to upper management regarding process improvements and commentary around operating metrics
- Ensuring service levels meet the needs of internal customers, and leading the required corrective action where this does not happen
- Using expert knowledge to identify operational process efficiency opportunities and enhancing related controls
- Building effective relationships with the Commercial Group and Rating Group on cross departmental workflow initiatives
- Driving process change for non-US operations across internal GMO departments
- Reviewing audit and quality assurance reports, following-up with internal GMO teams and external departments on the resolution of discrepancies.
- Analysing, dissecting and understanding complex problems and developing practical solutions.
- Initiating research and cost benefit analysis to develop business proposals
- Presenting business proposals to senior management external to the department, to build consensus across organizational departments
- Develop tangible workflow metrics for the GMO group to provide transparency to the value that Global Middle Office provides to the organization, and report findings to senior management on a quarterly basis
- Act as the senior EMEA representative of Global Middle Office to internal stakeholders
- Responsible for the overall direction, execution and completion of ad-hoc projects ensuring consistency with company strategy, commitments and goals within EMEA and Asia-Pacific.
Qualifications
- Bachelor’s degree; a Masters is desirable
- Proven experience in a similar role within a financial services organisation
- Solid project management, operational/business analysis, and/or process re-engineering experience.
- Must be a strong self starter and able to be a driving force to execute on initiatives with minimal supervision
- Must be able to build consensus across the organization to drive initiatives
- Excellent communicator and articulate,
- Must be able to communicate and influence with varying levels of seniority within the organization.
- Possess the ability to gain consensus from multiple stakeholders where required.
- Strong communication skills, both verbal and written, supported by advanced MS Office knowledge
- Attention to detail and ability to manage multiple projects simultaneously is critical
Working at Moody’s
Our views matter. So will yours.
The views of each Moody’s employee matter and, collectively, those views contribute to our ability to serve credit-sensitive markets worldwide. Diverse opinions are encouraged and leverage the depth and breadth of experiences that our employees bring to work each day. We expect Moody’s employees to be accessible and collaborative and, in return, Moody’s offers a work environment that promotes intellectual curiosity, analytical rigor and collegiality. Our people and our environment uphold our core values of integrity, insight, intellectual leadership, inclusion and independence.
Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $2.3 billion in 2011, employs approximately 6,100 people worldwide and maintains a presence in 28 countries. Further information is available at www.moodys.com.
EEO Language
Moody’s is an equal opportunity employer.
Securities and Trading Policy
Candidates receiving an offer to join Moody’s Investors Service or Moody’s Shared Services shall be required to disclose their securities holdings and those of their family members as defined by Moody’s Policy for Securities Trading. Such holdings will be reviewed by the hiring manager during the offer process to identify any potential conflicts of interest. Moody’s Human Resources department shall inform the prospective employee of any potential conflicts and remediation actions required. Any formal offer of employment is contingent upon the Candidate’s agreement to comply, in advance of employment, with remediation requirements identified by Moody’s.