AVP Senior Business Control Specialist recruitment

Overview

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, nearly 18,700 ATMs and award-winning online banking with nearly 29 million active users. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

Job Description

As part of the larger Global Technology Operations (GTO) Chief Operating Office organization in Asia, the Business Control Monitoring Readiness (BCMR) team governs and manages operational risks (people, process, systems, and external event risks) and controls across the various GTO units in Asia Pacific. This regional team interfaces between the global GTO COO team and regional TO units, as well as with regional risk partners in the business, Corporate Operational Risk, Compliance, and Corporate Audit.

Project Background

Not Applicable. This is a Tech Ops role that transcends projects.

Responsibilities

Role / Responsibilities / Key objectives

Senior BCMR Specialist accountable for the identification, assessment, and visibility of all cross-divisional operational risks within Asia TO.

Responsibilities include:

a. Identify key region-wide cross-divisional operational risks. Perform analysis to accurately define the risks, root causes and their impact. Identify appropriate ownership and track the mitigation plans for these risks.
b. Govern the enterprise risk management process in Asia. Drive the implementation and maintenance of governance frameworks, processes, and controls in Asia.
c. Drive risk culture and awareness regionally.
d. Manage the regional risk council.
e. Prepare and continuously enhance regular reporting to management.
f. Conduct Risk Control Self Assessment for Asia TO.
g. Provide Risk subject matter expertise in support of regulatory requests and exams.

Requirements

Essential Skills

Managerial Skills:

• Experience (4-8 years) in change execution
• Experience (4-8 years) in operational risk management
• Strong problem-solving skills with attention to detail
• Comfortable asking hard questions and holding stakeholders accountable
• Comfortable in interacting with and present to Executives/ Senior Leaders
• Demonstrated ability to quickly build deep and broad business/ technical acumen
• Ability to work effectively in a highly matrixed and virtual environment
• Demonstrated track record of delivering results
• Ability to operate in a Global environment- manage across time zones
• Strong Data Skills
• Management reporting skills / expertise in powerpoint reports to communicate progress against targets

Interpersonal Skills:

• Team Leader and self-starter
• Excellent written and verbal communications skills in English
• Effective win-win negotiation skills
• Desire to coach, train, evaluate and manage interns
• Ability to proactively juggle responsibilities spanning a 24X7 time-frame with a positive and can-do attitude?????

Desired Skills:

• Quality Control Routines
• Black/Green Belt Six Sigma Certification or equivalent
• Mandarin / Cantonese language proficiency
• Familiarity with BAC program administration
• Proficiency in Microsoft Word, Excel and Powerpoint

Personal Attributes:

• Exceptional analytical, conceptual, and problem-solving abilities
• Excellent written and oral communication skills
• Strong interpersonal and relationship skills
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Able to discern when to escalate issues