AVP/Senior Business Analyst Job in Irving, Texas US
AVP/Senior Business Analyst
AVP/Senior Business Analyst - Project Planning, Execution Analytics This role will provide support across the Default (Mortgage Banking) organization with a primary focus on gathering business requirements for initiatives/strategies (mailing campaigns from project planning through final execution) along with providing operational analytics and reporting relative to key performance indicators. This team member will also work very closely with the team Information/Data Analysts including our operational business partners, management, Legal, Risk, Capital Markets, Marketing, MIS, Compensation and other Information/Data Analysts to ensure the appropriate reports are developed and deployed as needed. In addition, this candidate will play a key role in helping to manage strategic initiatives and identify process efficiencies. Job Responsibilities include but are not limited to: · For each initiative, represent department as a Lead in regards to gathering business requirements for the waterfall (eligible population), requested reports and understanding the process flow for each campaign. If we have used the business requirement for a previous program, it is your responsibility to know that then reach out to get the information from our department team members including Mangers (secondary), local on-site Subject Matter Experts (SME) and then our MIS partners (within our umbrella) first prior to going outside of the department to ask for help. · Required: Proper quality control (QC) and due diligence of your own work prior to sharing with your team and/or management. · Represent the department on project/initiative conference calls including gathering, understanding and socializing with the team all requests, deliverables including timeline and follow ups. Organizational skills are a must and required. · Become an department SME; where you understand all of our deliverables and able to review the timeline presented by each Project Manager (PM) to either approve or make adjustments based on your knowledge of our team's required time to deliver on each task including incorporating time for any obstacles that you know that may surface (strategic thinking). · Must be knowledgeable and comfortable at times to make decisions on behalf of the team that are in aligned with department policies and procedures. · As a Lead for each deliverable, you are accountable for making sure all deliverables are met within the required time and not late. This will require you to partner but also track the team Information/Data Analysts to make sure they are working within the time constraints. · If not already there, become knowledgeable and hopefully an SME in regards to your knowledge about our mortgage systems: MSP and VLS (solely HE) including system screens, fields and specific codes for all business requirements; especially those commonly used?you should know by memory. · Design, develop, and document reporting requirements as defined by the business for each initiative · Identify data process improvements and system enhancements by leverage technology to automate and streamline existing processes and system constraints?."work smart" as we always encourage strategic thinking; "outside the box." · Create and maintain consistency in reporting across the organization where possible; no inconsistencies between initiatives or overall team's reporting · Perform analysis on reporting of initiatives and be able to "tell the story" via scorecards or summarized for executive reporting · Must be comfortable talking to and presenting in front of management including the executive team · Assist in the development of ad-hoc reports or presentations as needed by senior management · Document all desktop procedures for all work related functions and assist in cross-training backups · Interface with LOB and MIS resources (if needed) to ensure that reports are accurate and deployed in a timely manner · Work closely with the MIS team to investigate issues and resolve any reporting discrepancies · Develop trending and forecasting models to track and validate various key performance measurements by specific business segment · Design, write and maintain data requests (required) and/or queries to support the business (a plus but not required) · As needed; the ability to supervise, lead and/or mentor other team members - share your knowledge · Additional duties as assigned by management