Back Office Application Support recruitment
Application Support
SRY/438510
Responsible for ensuring business continuity for Middle Office, Back Office applications to ensure users are able to carry out their day-to day tasks within their business function.
Responsibilities:
• Perform day-to-day operational and production support tasks for middle / back office / corporate applications (including compliance, risk management and finance) and new business requirements
• Provide subject matter expertise in cash equities middle and back office business processes
• Resolve incidents reported, on Middle / Back Office / Corporate applications, within the agreed upon Service Level Agreement (SLA) timeframe
• Communicate regularly with business users on technology events and issues, and update progress on resolution
• Liaise with development teams or application vendors to resolve and remediate issues
• Coordinate user acceptance tests with the respective Vendor for third party system developments
• Provide application support for weekend releases, market rehearsals and public holidays
• Develop and document IT Policies and Procedures accurately and consistently in a timely manner
Requirements:
• Solid experience in cash equities business flow for HK, AU, TW, KR and SG markets
• Excellent communication (written and oral) skills
• Strong problem solving and analytical skills
• Application knowledge on Gloss, Oracle Financials and Crystal Report
• Perl / Unix Shell Scripting, Oracle, Sybase and MS SQL Server, VB
If you would like to apply for this role or find out more, please apply online or contact Sumaya Rehman at Robert Walters on (852) 2103 5300 or sumaya.rehman@robertwalters.com.hk quoting the Job Reference SRY/438510. Find out more IT job opportunities or information, visit our website www.robertwalters.com.hk.