Bank Teller Job in St. John 46373, Indiana Us

 

Job Title:                               Teller

 

Department:                          Retail Banking

 

Reports to:                             Head Teller

 

 

JOB SUMMARY

 

              Provides prompt, efficient, and friendly service to insure the Best Possible Banking Experience to all customers. Acknowledges customers needs with suggestions and referrals of appropriate bank’s products and services.  Follows the established bank policies and procedures for this position.

 

DUTIES

 

·         Receives commercial and retail checking deposits, verifies cash and   endorsements, and issues receipts.

 

·         Accepts checks for cashing or paying, verifies endorsement, validity and funds, and makes change.

 

·         Receives savings deposits.  Pays withdrawals after verifying balance and signature.

 

·         Receives loan payments, checks due dates and assesses late charges when applicable.

 

·         Accepts requests for purchase of U.S. Savings Bonds and receives bonds for payment.

 

·         Issues cashier’s checks, money orders, credit card cash advances, and any other product that may be offered by the bank.

 

·         Always keeps cash secure and maintains a high level of safety for the bank.

 

·         Accepts stop payment requests, check reorders, and address changes.  Distributes these to proper personnel for processing.

 

·         Maintains proper levels of cash in cash drawer.

 

·         Answers customer questions when necessary, always using the opportunities to cross-sell other bank products and services.

 

·         Opens new accounts for customers as needed.

 

·         Understands the Bank Secrecy Act (BSA) requirements.

 

·         Processes any of the following:

 

·         Incoming mail deposits and payments

 

·         Real Estate Tax Payments

 

·         Closes checking and savings accounts at direction of customer, obtaining supervisor input or approval when required.

 

·         Maintains drawer in-balance, verifies and proofs balance at end of day.

 

·         Performs any duties requested by a supervisor relating to the bank and its functions.

 

QUALIFICATIONS

 

·         High school diploma or its equivalent.

·         Ability to perform all over-the-counter customer services.

·         Ability to stand whenever waiting on a customer

·         Must exercise accuracy, alertness, good judgment, courtesy, tact, and patience.