BB Installer 1 Job Job in Wilson, North Carolina US
BB Installer 1 Job
Employee Type: Full-Time Industry: Other Great Industries Job Type: Skilled Labor - Trades Installation - Maint - Repair Location: Wilson, NC ( Map it! ) Loading map ... Company Overview Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas ?" New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services. Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Time Warner Cable Media Sales, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable. BB Installer 1 Job Job Description Posting Job Title: BB Installer 1 Requisition #: 134496BR Posting Location: United States - North Carolina - Wilson Area of Interest: Engineering/Technical Operations Telecommunications Position Type: Full Time Posting Job Description: Time Warner Cable's East Region Technical Operations department currently seeks a BB Installer for their Wilson, NC locations. Please find below a brief description of the essential duties and responsibilities required to function successfully in this position. Schedule: 7am-6pm Friday-Monday Purpose: Responsible for installing one or all of the following at the customer's home or office: cable, high speed data, and digital phone. Equipment installed may include analog or digital systems for video, high- speed data and voice. Management reserves the right to add, change or revise this job description at any time. Essential Job Functions: -Directly responsible for installation from the tap to the customers equipment. -Accountable for referring problems between the tap and headend to plant technicians. -Installs equipment and network interface units and drop wires into customer location. -Disconnects and reconnects service as instructed. -Tests equipment to adjust signal strength and ensure optimum reception. -Communicates with customers on-site, encouraging them to upgrade equipment or service packages. -Demonstrates ability to learn equipment and steps required for correct installations and basic problem solving. -Handles routine installations. -When non-routine issues arise, chooses from clear cut courses of action for next steps or escalates. -Receives detailed instructions on all work. -Work is closely supervised and reviewed for completeness and accuracy. -Performs other duties as assigned. Required Qualifications: -Basic mechanical aptitude, ability to climb utility poles, work outdoors year round, and be unafraid of heights required. -Must be able to communicate both verbally and in writing with customers, peers, and superiors and follow instructions required. -Valid driver's NC license, as well as good driving record required. -Must pass a pre-employment drug screen and background check required. Must be able to use all safety and climbing equipment. Preferred Qualifications: -Experience troubleshooting and repair as an Installer or Field Technician is preferred. -Strong electronics/electrical or structured wiring background is preferred. -Previous cable television or related experience is a plus. -Computer skills are a plus FCC Unit_TWC: 0593 Controlling Establishment ID: 00119 - Wilson Miller Job Requirements