BDC Manager, Customer Service Job in San Pablo 94806, California US
The Hanlees Automotive Group is seeking a friendly, highly motivated manager to lead a team of individuals to maximize all dealership opportunities. The position will require heavy phone and email communications in providing customers with information and setting up appointments.
Responsibilities include but not limited to
Providing consistent and excellent value and care, when assisting current and future customers through phone and email. Becoming well versed in all products and services provided by all departments within a dealership. Managing daily, weekly and other ongoing tasks. Providing regular reports of goals and results to supervisors.
Required qualifications include
Excellent verbal and written communication skills.
Strong computer skills including word, excel.
Analytical skills. In dissecting and creating.
Ability to manage, train and motivate staff.
Detailed and process oriented.
No Cold Calling. We only work with customers who have provided their information to us.
Experience: Sales experience preferred
Education: Advanced degree preferred
Salary: DOE + commissions
Hours: Full Time and may include evenings and weekends.
Benefits: medical, dental, 401k, paid vacation