Bilingual Federal Government Collections Administrator Job in Montreal/Ottawa K2E 8A5, Quebec Canada

 

Key Accountabilities:

 

·         Act in the best interest of all parties including the organization, maintaining a consistent and professional manner in all dealings.

·         Maintain and/or initiate regular contact with internal departments and external parties as required to address queries.

·         Follow internal processes to ensure the achievement of any Service Level Agreements (SLA).

·         Maintain adequate contact list on the portfolio

·         Regularly solicit payment for and follow–up on overdue accounts by means of fax, email and phone.

·         Maintain Accounts Receivable balances.

·         Ensure timely follow up and resolutions of the short payments

·         Reconcile and clear on account cash and ensure credits are dealt with in a timely manner.

·         Maintain adequate and informative notes on Infinium regarding collection status.

·         Daily Cash Reconciliation.  Identifying the correct application for wires and cheques received.

·         Processing A/R adjustments and reconciliations.

·         Obtaining backup for clients.

·         Processing journal entries where applicable. 

·         Monthly reconciliation of A/R holding account.

·         Various lease billing related duties.  This includes researching billing errors for the client.

·         Run various A/R reports on an as needed basis.

·         Support the collection of provincial and corporate accounts on an as needed basis.

·         Assist in the development and implementation of internal / workflow processes to improve efficiencies as required.

·         Recognize potential problems / conflicts and work to resolve them.  Escalate as required.

·         Perform other approved duties as required.