Bilingual Retention Rep

Fidelis Care is the New York State Catholic Health Plan, providing quality, affordable health coverage to children and adults in 50 counties statewide.
The mission of Fidelis Care is to ensure that every resident, regardless of income, age, religion, gender, or ethnic background, has access to quality health care, provided with dignity and respect.

As the largest government programs-based health plan in the State, Fidelis Care offers free or low-cost comprehensive health insurance through the Family Health Plus, Child Health Plus, and Medicaid Managed Care programs.
Fidelis Care also offers Fidelis Medicare Advantage and Dual Advantage programs, as well as two managed long-term care programs, Fidelis Care at Home and Fidelis Medicaid Advantage Plus.

As a leader in quality, Fidelis Care works with providers to foster and encourage preventive and routine care for our members. While the benefits of coverage are many, members tell us that one of the most important advantages is being treated with dignity and respect.

From its origin in 1993 as the Catholic Health Services Plan of Brooklyn and Queens, Inc., Fidelis Care has grown -- both in the scope of its mission and the services it provides. Our regional offices are located in Rego Park, Queens (Greater Metropolitan); Albany (Northeast); Syracuse
(Central); and Buffalo (Western), There are also several
community-based
offices that are hubs of marketing and member retention outreach.
Fidelis Care's Statewide presence and long-standing commitment to serve the uninsured make us unique among health plans.

Read about our career opportunities and see how you could make a difference!

Bilingual Retention Rep - Mandarin/Cantonese

Field Retention Representative - Mandarin/Cantonese

 

Responsible for retaining current membership by assisting members with the completion and processing of the government health program applications. The Retention Representative is also responsible for responding to all inquiries regarding the application process from both new and existing members.

Technical/Functional Expectations:

Business Experience:

Educational and Experience Requirements:

 

 VALID DRIVERS LICENSE AND OWN TRANSPORTATION REQUIRED

To apply visit www.fideliscare.org/careers or email your resume to recruiting@fideliscare.org

 

EOE

 

 

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