Bilingual SpanishCustomer Service Representative Job in Poway, California US
Bilingual SpanishCustomer Service Representative
Adecco?s Recruitment Center of Excellence has an immediate opening for a Bilingual Spanish Customer Service Representative on a 6 month opportunity with a leading company in Poway, CA Position: Bilingual Spanish Customer Service Representative Job ID: 212374 Pay: $13.00 Job description The Customer Service Representative is responsible for handling incoming calls from consumers regarding their credit reports, credit monitoring statements, and / or credit disputes. Responsibilities: - Answer incoming calls as available to provide appropriate level of information requested / needed by the consumer, such as: -Interpretation of Credit Report Contents - Explanation of Credit Report Alerts / Monitoring Statements - Explanation of dispute process - Perform appropriate level of security to manually authenticate a consumer before release confidential information - Safeguard all data obtained during the course of your employment including all personal identifying information (PII) -Documenting all calls into the membership system - May assist in other duties as assigned Requirements: 6+ months Call Center Experience - Bilingual in Spanish - Must be available to work Saturdays - Credit experience / knowledge preferable - Ability to multi-task effectively and accurately notate calls in a fast paced / high volume call center - Basic experience using Windows based applications and Microsoft Office - Ability to communicate clearly and concisely If you are interested in this opportunity, please apply online or email directly to viorelia.catan@adeccona.com , 866-892-5140, ext.144# The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer.