Billing Associate Job in Chandler, Arizona US
Ports America is proud to be the largest terminal operator and stevedore in the United States, operating in more than 80 locations at 42 ports. We provide clients with a distinct competitive advantage, combining the flexibility of global connection with the efficiency of local expertise. Ports America has the expertise to manage the handling of all types of cargo including bulk, breakbulk and project cargo facilities, world-class cruise terminals, intermodal facilities and precision RoRo handling. In a typical year, we handle more than 12.7 million TEU, 4.3 million vehicles, 8.9 million tons of general cargo and 1.6 million cruise ship passengers.
Ports America is proud to be the largest terminal operator and stevedore in the United States, operating in more than 80 locations at 42 ports. With a highly skilled and trained labor force, Ports America has the experience and expertise to manage all types of cargo handling.
Job Summary
The Billing Associate II is a mid-level billing position within the Billing Shared Service Center located in Chandler, AZ. The Billing Associate II, under supervision from the Billing Supervisor, is responsible for the accurate and timely entry, review, and mailing of customer invoices. The Billing Associate II handles a variety of invoicing (RORO, break-bulk, auto, terminal, containers, etc.) and is more skilled in handling all types of invoicing and requires less supervision than a Billing Associate I. The Billing Associate II normally handles smaller to medium customer accounts and may assist in handling larger volume customer accounts.
Essential Duties
- Enters invoice data into the appropriate invoice database timely and accurately, and/or other statistical reports, including tonnage reports.
- Verifies/reconciles all billing documents, works closely with operations staff and the Billing Supervisor to ensure accuracy and that all documents are complete.
- Prepares accurate detailed invoices according to specifications within billing system(s), and distributes to customers and to Ports America staff according to schedule.
- Works closely with Operations and/or Sales department in developing an understanding of contract terms and conditions.
- Scans, duplicates, and files invoice backup information.
- Maintains complete, comprehensive, and current billing files.
- Ensures all billing is captured accurately prior to the month-end closing process.
- Produces reports from the accounting systems according to schedule and upon request.
- Reconciles payroll data as it relates to billing, ensuring accuracy and that all information is complete and accurate for billing as needed.
- At the direction of Billing Management, acts as an information resource for internal and external customers, responding to and resolving inquires concerning billing documentation, invoices, adjustments, short pays, uncollected invoices copies and monies.
- Prepares invoice adjustments timely and accurately.
- Assists in the calculation of end-of-month revenue accrual amounts for unbilled work.
- Completes other tasks and projects as assigned.
Job Requirements (Knowledge, Skills, Abilities and Behaviors)
- AA degree in business, finance, or accounting preferred.
- Intermediate Excel skills (linking spreadsheets, V lookup, pivot tables, creating complex formulas).
- Strong Analytical Skills.
- Highly organized.
- Detailed oriented.
- Able to meet deadlines.
- Able to provide a high level of customer service to internal and external customers.
- Extremely computer literate.
- Able to communicate effectively with operations, customers, and all levels of Ports America and its affiliates
- Can function effectively in a team environment.
Preferred Qualifications
- BA degree in accounting, finance, or business.
- Advanced Excel skills.
- Two or more years billing experience in the stevedoring/shipping industry.
- Experience reviewing and summarizing contracts.Experience working with large ERP systems. Oracle R12 experience highly preferred
Job Requirements (Knowledge, Skills, Abilities and Behaviors)
- AA degree in business, finance, or accounting preferred.
- Intermediate Excel skills (linking spreadsheets, V lookup, pivot tables, creating complex formulas).
- Strong Analytical Skills.
- Highly organized.
- Detailed oriented.
- Able to meet deadlines.
- Able to provide a high level of customer service to internal and external customers.
- Extremely computer literate.
- Able to communicate effectively with operations, customers, and all levels of Ports America and its affiliates
- Can function effectively in a team environment.
Preferred Qualifications
- BA degree in accounting, finance, or business.
- Advanced Excel skills.
- Two or more years billing experience in the stevedoring/shipping industry.
- Experience reviewing and summarizing contracts.
Experience working with large ERP systems. Oracle R12 experience highly preferred