Billing Clerk Job in Warrenville, Illinois US
Billing Clerk
Leading energy company has an opening for a contract Billing Specialist in Warrenville, IL ! Do you have great attention to detail want to be part of a great team? If so, we want to hear from YOU! The Company?s business is the exploration, production, refining, trading and distribution of energy. Every day, serving millions of customers around the world. We are continually looking for talented, committed and ambitious people to help shape the face of energy for the future. The Billing Specialist Responsibilities: - Support North America Fuels Value Chain customer segments in the area of invoicing activity. - Perform fuel invoice dispute reconciliations to ensure customers are accurately billed for product and/or services. - Gain a strong understanding of the order to cash process across and be able to understand and resolve issues accurately and within specific resolution (SLA) timeframes. - High attention to detail and accuracy, good business process aptitude and the ability to work in a dynamic, fast paced environment with continuous improvement efforts while meeting daily deadlines. - Resolve customer invoice disputes in the area of fuel delivery, price, quantity, tax and freight. - Record financial entries including invoice corrections and account adjustments within SAP system. - Proactively ensure closed loop resolution and customer satisfaction while working within a global CRM ticketing system. - Interface with internal and external partners to resolve customer issues. - Participate in Root Cause Investigation team analysis for fuel invoice errors while supporting the Invoice Accuracy agenda - Identify continuous improvement opportunities to Team Lead and participate in work sessions that result in operational efficiency and performance. - Demonstrate a performance culture by contributing to the department?s Balanced Scorecard metrics and provide input to business insights on delivery achievements and gaps. - Build, maintain and improve internal and external customers and Partner relationships resulting in positive customer experiences that drives improved customer satisfaction Billing Specialist Skills Experience: - Two years of experience in a business to business (B2B) account management environment, working with financial entries, debits / credits, invoice reconciliations. - Accounting and invoice reconciliation experience - Proficient PC skills (Microsoft Office, Web based applications) - Bachelor?s degree or equivalent experience preferred. - Comprehension of all end to end business processes and programs that support the Order to Cash process. - Strong problem solving abilities and capacity to independently prioritize and organize work to meet customer service request timelines. - Excellent communication (verbal written) skills and ability to function effectively, independently and as part of a team. - Ability to manage multiple priorities and take direction from many sources; flexibility and adaptability to change. - Strong computer skills: Microsoft Office (excel, outlook), SAP (PR4, Material Movement, Sales Distribution, Financial Accounting) Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. To be considered for this position, you must use the ?Apply Now? button below to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position, however your resume must be received via the ?Apply Now? button included within.