BMC Remedy / Service Delivery Technology Analyst in Kansas City, Missouri Job in Kansas City, Missouri Us
Description
- Position requires US Citizenship and a DoD SECRET clearance.
- This position is in Kansas City, MO working with the USMC.
- DoD experience is preferred with knowledge of the Marine Corps IT environment.
- Analyzes organizational needs that require system support; gathers, compiles and interprets information as well as assessing regulatory and risk issues.
- Identifies methodologies for testing functions, summarizing data to develop a recommended course of action, and analyzing and modifying existing system logic difficulties and documentation as necessary.
- Interfaces with business units including middle management and/or internal resources to ensure quality and timeliness through the testing of project/release work.
- Gathers and documents requirements and participates in the design, development and improvement to infrastructure.
- Reviews system functionality and operational problems and determines required enhancements needed to improve system functionality and meet business needs.
- Acts as internal consultant providing guidance on more complex projects and planning the work of others in order to meet project deadlines.
- Oversees technical website on tools and conducts training classes for IT personnel on available tools and how to use them. Creates new tools as required.
- Performs systems analyses of business and/or computing environment problems of diverse/difficult scope and complexity that includes requirements definition, interfacing with users, and providing cost and benefit analyses. Prepares complex trade-off studies and benchmark analyses.
Qualifications
Basic Qualifications
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- CompTIA Security Plus - Have or the ability to obtain within 6 months
- ITIL v3 Foundations - Have or the ability to obtain within 6 months
- Bachelor's degree in computer science, engineering, or mathematics, or related field preferred
- Six or more years of technology analysis experience
- Experience working with the technology industry and technology architecture
- Experience working with the interface of information technology with functional groups within an organization
Other Qualifications
- Experience with Performance Insight, Internet Services, and other HP software tools.
- Experience working in an enterprise environment.
- Familiarity with the DoD Certification and Accreditation process.
- Good communication skills
- Good skills in data administration, design and architecture
- Good interpersonal and presentation skills for interacting with team members and clients
- Ability to work in a team environment
February 4, 2010
• Tags: BMC Remedy, Missouri Job in Kansas City, Missouri Us, Service Delivery Technology Analyst in Kansas City • Posted in: General