Branch Assistant Manager I (62)

Eastern Bank Boston

About the Job

Under the direction of the branch manager, assists with the daily management of a banking office (generally with under $100 million in deposits)
Responsible for achievement of personal sales goals, and proactively guiding the sales activities of the platform staff toward achievement of branch goals
Through tested techniques, engage in sales and service coaching sessions with sales staff
Responsible for daily branch operations to include overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties
Responsible for branch's adherence to audit/compliance requirements
Manages customer service levels within the branch, adhering to established guidelines
Consistently applies Human Resource policy for routine aspects of management, and as performance issues arise
May prepare and deliver performance appraisals for subordinates as directed by Branch Manager
Expected to have/gain full understanding of the teller function

Required Skills

Basic business acumen and professionalism is a must
Strong written and verbal communication skills are critical
Ability to build relationships and strong alliances across the organization
Ability to quickly learn all there is to know about the products and services offered by the bank
Must retain and build upon product knowledge base as a member of the division's management team
Should gain an understanding of the 'big picture' in banking

Required Experience

High School or eqivilent required
Associates/Bachelors degree preferred
One-to-two years of supervisory/management experience in a retail banking environment required
For incumbents who have tenure with the bank, must have a history of solid sales, service and any applicable management successes
Incumbent may enter this position with annuity / insurance licence(s) (series 6 / 63) - but if not, may be expected to obtain it/them within six months