Branch Manager (20120140) Job in Jackson 49201, Michigan US
Job Summary:
Flagstar Bank is seeking an energetic, dynamic, sales oriented individual to join our retail banking team as a branch manager. Accountable for maximizing branch revenues, sales, and customer satisfaction while minimizing operating losses, the branch manager creates and manages a branch business plan. This individual will be responsible for branch compliance with bank policies, procedures and operational integrity. This individual will be responsible for managing all branch functions and employees, including hiring, counseling, training and developing a team in a specified retail banking area.
Responsibilities:
- Acts as a liaison between the banking center and other areas of the bank.
- Coaches and trains the team as needed.
- Conducts performance reviews for the team.
- Conducts branch sales meetings.
- Conducts sales calls to prospective small business customers.
- Deploys resources to optimize individual and team performance.
- Develops, manages and uses various sales techniques to achieve aggressive individual and team branch sales goals.
- Develops and maintains relationships with potential and existing customers.
- Generates customer loyalty by providing exceptional customer service.
- Handles cash transactions.
- Manages and communicates promotional campaigns and product initiatives.
- Represents the bank in local community organizations.
- Resolves complex customer issues and questions.
- Reviews branch operational areas as needed.
- Uses community prospecting and involvement to grow customer deposit base.
- Evaluates credit requests, prepares budgets and determines trends in a given marketplace.
- Additional responsibilities as assigned by management.
Qualifications:
- Commercial Lending experience preferred.
- Post high school education or Bachelors degree preferred.
- High school diploma or GED required.
- Minimum of two years prior banking expereince required, management preferred.
- Banking/financial center management strongly preferred.
- Exceptional sales and customer service skills.
- Excellent written and verbal communication skills.
- Excellent interpersonal, time management, sales management and leadership skills.
- Demonstrated aptitude for and record of sales achievement and goal obtainment required.
- Strong analytical skills.
- Solid problem solving, conflict resolution and team building skills.
- Working knowledge of Microsoft Word, Excel and Windows.
- Ability to display a high level of confidentiality.
- Ability to work under minimal supervision is required.
- Ability to be flexible with work hours, 9:00-6:30 PM Monday – Friday, and 9:00-1 PM Saturday.
- Work schedule may be adjusted temporarily from time to time to accommodate needed coverage due to vacations, holidays and illness.
Flagstar Bank is an Equal Opportunity Employer
Flagstar Bank is more than just a place to work – we pride ourselves on being a unique employer. You will find a dynamic work environment where employees of all levels interact with one another, exchange ideas, and grow personally and professionally. People power our business, and we’re always on the lookout for passionate, achievement oriented people who can move our business forward.
Our culture is fast-paced, friendly, challenging, and stimulating. It represents who we are, and the people we hire quickly become part of it. We not only value and respect our customers, we value our employees as well. Our wide range of benefits are designed to help eligible employees, their families, and their lifestyles. For eligible employees, these include but are not limited to:
• Medical, dental, vision
• Life and disability insurance
• Paid time off and paid holidays
• 401 (k) plan with eligible employer match
• Discounted fitness memberships
• Employee incentives and service discounts
These are all part of what make working at Flagstar more than just a job. Whatever specialty you find yourself in, you’ll be joining a team that believes in working together towards what next.
Flagstar Bank is an equal opportunity employer.
Please apply directly at:
https://flagstar.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfojobid=2663company_id=16122jobboardid=24version=1