Branch Manager North Amityville Financial Center Job in Amityville, New York US

Reference Code: 12000520
Location: Amityville, NY, USA
Education Level: High School Diploma/GED
Description
Citibank delivers a wide array of banking, lending and investment services to individual consumers, as well as to small businesses. Our U.S. Branch Network is comprised of over 1000 financial centers across 13 states complemented by 24-7 access to customer service through a network of fee-free ATMs, CitiPhone Banking®, Citibank Online and Citi Mobile. Citibank's products and services cover a wide range of customer banking needs including basic banking (checking and savings accounts, investment products), mortgages, small business, commercial banking, investment advisory services, and financial needs and analysis tools to enable Citibank to bring tailored solutions to every customer.Position Responsibilities:
• Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Area business plan to achieve desired revenue, expense and service goals.
• Support the portfolio growth in the branch by identifying cross-sell opportunities, deepening relationships and increasing client acquisition, being an active participant as needed.
• Create a warm, welcoming and friendly customer centric branch environment.
• Provide inspiration and leadership to branch staff daily through one-on-one coaching, morning huddles, and end of day meetings.
• Ensure effective lobby and line management to deliver exceptional customer service.
• Plan, organize and coordinate daily sales, service, and operations management processes.
• Create a strong sales and service culture, fostering an environment in which all branch employees work together to achieve all business goals.
• Demonstrate a positive, can-do attitude and customer first culture.
• Source, develop and close sales and manage relationships for consumer and small business customers.
• Cultivate partnerships with key support groups (Commercial Business, Mortgage, Payroll, etc) to drive sales and ensure that all customer needs are met.
• Lead sales and service activities within the branch by planning seminars, micro-marketing events, promotional campaigns, product initiatives, etc.
• Monitor and adhere to operational controls, including legal, corporate, and regulatory policies and procedures to ensure the safety and security of customer and bank assets.
• Coordinate hiring, performance management, compensation, administration, communication and employee evaluations.
• Manage controllable components of PL expenses/activities for the Branch.