Branch Manager – SUBIACO recruitment
NEW BRANCH OPENING SEPTEMBER 2012.
Subiaco, WA
This is an exciting opportunity to play a key role in the expansion of the RBWM Branch network as we open our first new branch for 2012 in Subiaco, WA.
We are looking for a professional and enthusiastic Branch Manager to drive the implementation of the Retail Banking Wealth Management Strategy at our newest branch, Subiaco, Western Australia.
As Branch Manager for the newest branch across the Australian network, this is a high profile position that will prove both challanging and rewarding.
The incumbent will be highly motivated, target driven, and a dedicated people leader. This role requires strong people leadership skills, a customer service focus and a proven record of strategy implementation and execution, with a particular focus on growing new to bank business.
You will be leading and managing a branch team, including Premier Relationship Managers and Premier Financial Planners, with responsibility for achieving team objectives around customer retention, cross-selling and new sales (banking and financial). You will bring drive and energy to the role to succeed in an increasingly competitive environment. Your ideas, vision, can-do attitude and approach will contribute to your success in this role.
The main responsibilities of the role include:
- Assist in the set up and management of the new Subiaco branch.
- Support and implement network wide retention strategies via effective Portfolio Management.
- Ensure RBWM Tracker and Bench Marking results are communicated to all staff and actioned accordingly.
- Achieve branch or department business volume growth targets set in TPM's and AOP.
- Manage staff sales activity, referrals and contacts.
- Drive cross sales of other HSBC products and services and portfolio growth.
- Maintain a strict cost discipline and identify cost saving opportunities.
- Drive retention strategies via active portfolio management.
- Drive strategic business development strategies.
- Plan and document a Business Plan.
- Support and Implement process and procedure improvements as well as group initiatives within designated timeframes.
- Proactively work with Credit and Operational Support to ensure the smooth facilitation of loans and the delivery of quality credit applications in and efficient timeframe.
Skills
To be successful in this role, you will need:
- Experience in leading and coaching a relationship management/sales team.
- Demonstrated leadership skills and an ability to develop and motivate a team of high performers.
- Strong communication skills, both written and verbal.
- Ability to identify customer wealth creation needs, with a strong aptitude in learning new products and services.
- Understands the compliance and audit requirements for the Branch.
- Clear customer focus and commitment to deliver the most suitable solution for the customer.