Broadband Tech Job in Edgewood, New Mexico US
Broadband Tech
Job Description Installs, maintains/repairs and tests residential/small business broadband products such as; High Speed Internet (HSI), Networking, VDSL, Fiber to Prem., IPTV, and High Definition TV. Work with computer operating systems to install and/or repair home and/or small business standard HSI or networking products. Analyzes and troubleshoots technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers. Determines total line quality to customer?s facilities. Evaluating customers? broadband needs and suggests additional/alternative service as appropriate. Connects wires and cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Uses hand tools, power tools (air and electric), and specialty tools, including electric and electronic measuring devices (e.g. multi-meters, HST11) and a laptop. Read and interprets customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps blueprints, diagrams, etc. and performs specified work. Includes POTS, HSI, jack work, inside wiring, etc. Works with telecom color-coded wires and cables. Interfaces with customer throughout premise visit. Employee will be held accountable for customer communication and interaction as well as quality and productivity standards. CenturyLink is proud to be an Equal Opportunity Employer. We value diversity and maintain a drug-free workplace. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.