Broadband Technician I Job in Tyler, Texas US
Broadband Technician I
Position Description Job Summary Under minimal supervision the Suddenlink Broadband Technician I installs, disconnects, changes, and repairs service for Suddenlink Communications. Educates customers regarding their existing and new services, informs them about other services and proposes solutions to customer problems. Describes the advantages of and sells additional Suddenlink services to customers. Performs basic troubleshooting at time of installation from tap to customer?s electronic devices. Buries drops, locates lines and performs service audits. Position Requirements ESSENTIAL JOB FUNCTIONS ? Ability to communicate in person and by telephone ? Hand and finger dexterity to carry and to use tools and equipment as necessary ? Vision ability: close vision, peripheral vision, and ability to adjust focus; ability to differentiate between different sizes and colors of wires ? Ability to carry, climb and operate extension ladder, (approximately 28 feet high, and 75 pounds) ? Ability to climb poles using gaffs, hooks, and climbing belt as needed ? Ability to work in confined spaces such as crawlspaces and attics by crawling, bending, reaching, twisting ? Ability to work while standing 50-70% of the time ? Ability to drive Suddenlink vehicle in a safe and responsible manner