Business Account Administrator Job in Harrisburg, Pennsylvania US
Business Account Administrator
ASM was formed in 1987 in Southern California. In 1997, over a three-year period, 21 Tier I companies throughout North America joined Advantage and by April 2000, ASM's goal of becoming the leading sales and marketing agency serving the consumer packaged goods industry was achieved. Today, ASM is the number-one sales and marketing agency in the industry with revenue exceeding $900 million. Advantage Sales and Marketing, LLC (ASM) is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Job Purpose The Business Account Administrator (BAA) is responsible for administrative activities related to assigned clients. The BAA works closely with Business Managers and other support personnel. The BAA's main responsibilities include claims, deductions and promotion forms management; s/he assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to Business Managers, customer service personnel, and other support staff. Job Responsibilities 1. Claims and Deduction Management: manages the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records 2. Collections: assists Business Development Managers with repayments and receivables 3. Administrative: supports and resolves administrative activities by maintaining communication flow and serving as a liaison to Business Managers 4. Client and Customer Interaction: understanding and communication of policies and procedures 5. Promotions Forms Management: maintains an efficient forms management process through consistent application and training. Develops accurate and timely promotional materials by inputting client information in order to create a promotional calendar. Maintains promotional materials through tracking vehicles (ie. spreadsheets, sample inventories, quotes, and bonus tracking). Ensures accurate and timely communication of promotions by maintaining updated distribution lists. Job Requirements High School diploma 1-3 years applicable work experience Ability to work in a fast paced environment while serving as a liaison to departments heads, managers, associates, Clients and Customers. Ability to exchange information clearly and concisely. Excellent verbal and written communication skills. Highly computer literate with a proficiency in Computer Software to include: MS Windows, Spreadsheet (Excel), Word-processing (Word), and advanced presentation application software (PowerPoint). Ability to prioritize and work on multiple tasks with minimum supervision. Must have strong organizational skills. Mathematical and analytical skills needed. Other Requirements Must perform the job safely and utilize proper safety techniques and use of equipment when appropriate. Physical Demands Never (0% of shift): Use Feet and/or Legs for Repetitive Motion Left Right, Walk, Bend and/or stoop, Crawl and/or climb, Kneel, Push, Pull, Work on Unprotected Heights, Operate Mechanical Machinery, Be Exposed to Marked Changes in Temperature and Humidity, Be Exposed to Harmful Fumes and/or Other Pollutants, Stand Occasionally (Up to 33% of time): Lifting and/or Carrying Up to ten pounds (sedentary level) Continuously (66-100% of shift): Sit, Use Hands and/or Legs for Repetitive Motion The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership? These are our values at ASM. Come learn why "Winning Together" is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services." ASM is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform he essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.