Business Analyst

We are looking for a mid-level business analyst with experience working on web applications for internet and intranet to join the development team for our Digital Commerce-Call Center application. As a business analyst you will work independently and with account managers, software engineers, product managers, project managers, QA analysts and database experts to create and maintain distributed web applications.

 

You must have an authentic passion for web sites development, integrations with technologies from different partners and enjoy working in a dynamic environment. We are looking for a person who is goal driven and uses creativity at all times to solve complex problems.

 

Key Responsibilities

·         Responsible for collecting and documenting all in-scope business requirements for call center and internal applications

·         Able to prioritize requirements for the different applications under his/her domain

·         Ability to perform detailed analysis to ensure all aspects of the business requirements are understood

·         Able to formalize business requirements, ready for two way communication (business communications up and technical communications down)

·         Able to take requirements and devise a solution on how the system can meet those requirements

·         Able to produce ad-hoc SQL reporting that can be used to monitor success of the new requirements

·         Define, update and distribute key documentation material for release management and training assistance.

·         Work with the technical development staff (Development QA) to ensure the change is developed and that any questions arising from the developers are answered in a timely and accurate fashion.

·         When development is complete, ensure the quality of the work product by undertaking user acceptance testing. This includes assisting QA in the development of test scripts to ensure repeatability and automation of the testing

·         If the change requires alterations to other systems, not under the control of the business analyst, then work with project management and the groups responsible for those other systems to ensure requirements are coordinated and understood by all concerned.

 

Requirements

·         3-5 years working as business analyst for web applications for the internet and extranet

·         Practical experience of formal system specifications and/or working within defined systems development and project management methodologies. Some training in project management techniques is desirable.

·         Experience with UML (class diagrams, sequence diagrams, state diagrams)

·         Intermediate level SQL skills (must be able to develop more than basic queries)

·         Candidates must have experience with Agile methodology and have created data flow and business process flow diagrams

·         Bachelor degree in either business, software engineering or IT

·         Good knowledge of the telecommunications industry is a plus

 

Skills

·         Ability to write clearly and unambiguously in English

·         Ability to present ideas publicly and persuasively

·         Analytical mind and discipline to work with multiple objectives against tight time deadlines

·         Desire to work closely with business users

·         Ability to work closely with programming staff to understand their needs and constraints without being fazed by the technology

·         Know how to conduct and interview

·         Possess and entrepreneurial spirit. Desire to find a better, faster, cheaper solution that creates a business competitive advantage.

 

 

Why Join Acceller?

·         Acceller offers a fun and challenging work environment that is driven to satisfy customers and partners through expert marketing and a state-of-the-art technology platform that delivers a unique comparison shopping experience to consumers.

·         Acceller plans to change the face of buying and selling digital lifestyle services and is looking for high energy individuals to help make that happen. We need people who want to have their career goals stretched, challenge themselves to the next level and have a real hunger to keep learning.

·         Acceller has also being named as the best place to work in 2009 by South Florida Business Journal

·         In addition to a terrific work environment, Acceller offers a comprehensive benefits package, competitive salaries and positions that will provide plenty of opportunity for you to excel in your career goals.