Business Analyst and Data Manager
Business Analyst and Data Manager - Barclaycard - 12 months Contract £350 per day (Ltd)
Barclaycard are looking for a Business Analyst and Data Manager to work closely with the Senior CRM Field Tools Manager, key stakeholders and Heads of departments to initiate and lead new developments/projects to enhance sales productivity and deliver additional value by providing greater business insight through the use of field tools including Salesforce.com
Define strategies, maximise existing functionality and deliver new value adding tools to further embed and exploit the Salesforce.com CRM system within individual teams across the appropriate business units within Barclaycard Business Solutions.
To manage Global Business Solutions CRM (Customer Relationship Management) data to ensure the data is accurate, up to date, segregated according to business rules/processes and meets all regulatory requirements including Records Management and Data Privacy. Champion the Data Management Programme with stakeholders and user groups at all levels.
Managing and owning system projects and their developments and ensuring accurate and timely administration through on and off-shore resources
• Proven knowledge of a Sales / Marketing environment and working with Salesforce.com / other database systems.
• The jobholder must possess advanced skills in Microsoft Excel
• Demonstrable ability to (self) develop a deep understanding of business practices and develop own skills.
• Strong communications skills, comfortable with liaising with individuals at all levels to agree requirements and influence process enhancements.
• Able to demonstrate exceptional analytic skills to deliver under pressure and to quality standards, attention to detail is critical in this role.
• The jobholder must have proven relationship/stakeholder management and be able to demonstrate these skills to a high level.
• Ability to identify and recommend process improvements and then assist in the delivery of the project.
• A proven track record of meeting/exceeding targets and achieving deadlines to achieve business goals.
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