Business Analyst – Client Onboarding (London) recruitment

Roles/Responsibilities

Identification of opportunities to improve customer and business impact through using a process focused improvement approach.
Develop current state and future state processes.
Identify, codify, and disseminate best practices (internal external) in process management.
Using process engineering best practices to identify areas for process improvement or development; build processes, including process maps, to ensure appropriate management and governance of critical processes.
Follow project plans to execute process development and/or re-engineering.
Document and communicate new/revised process.
Interact with both internal and external clients.
Manage communications, specific to the processes under review, for multiple levels of management, including executive level communications.

Skills/Experience

Essential

Experience in Financial Services working on cross functional process improvement efforts.
3+ years of well rounded experience in business process redesign/improvement.
Demonstrated experience using Lean and/or Six Sigma methodologies to analyse and improve operational processing.
Minimum Six Sigma Green Belt required.
Prior success contributing to process redesigns efforts on large programs with evidence of quantified efficiency savings.
Strong quantitative and analytical problem solving skill.
Ability to effectively communicate across multiple levels of an organisation.
Bachelors Degree in Business, management or a quantitative field (or equivalent).
Strong proficiency in MS Office, Visio, JMP, and ProVision.

Preferable

Experience with Client Onboarding and account maintenance within a Financial Institution.

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