Business Analyst- Complaints recruitment
Responsibilities
Own and run the Complaints PWG
• Understand the business requirements (recently signed off)
• Facilitate amendments to existing systems which report complaints
• Facilitate changes to the Target Operating Model to ensure the process for monitoring and reporting ongoing complaints is robust and effective
• Manage the knock on impacts on training manuals, intranet sites, etc
• Ensure all compliance issues are managed
For more details and for further information send any queries to Alex Bayne-Powell a.bayne-powell@hamlynwilliams.com please visit our Website – www.hamlynwilliams.com
Hamlyn Williams is an Executive Recruitment consultancy that specialises in placing Risk, Compliance, Regulatory Information Security professionals globally:- offering Retained, Contingency and Interim/Contract recruitment solutions for the Financial Professional Services.