Business Analyst II, Recruitment Services -TSS

Telus

About the Job

Supports the RMS Solutions service delivery by translating client requirements, defining and analyzing the application technical requirements and translating into functional design
Works closely with clients to define and manage ongoing requirements
Ensures accuracy of detailed design specifications, test plans and user documentation
Provides support and inputs to test planning and execution
Participates in the development of RMS implementation strategies and plans
Supports functional process troubleshooting of the RMS, and manages the successful outcome of technical issues
Conducts internal/client audits of the recruitment processes related to the RMS
Assists in design and build of eRecruitment reporting and analytics requirements
Manages RMS configuration and security administration ensuring adherence to contractual obligations
Attend client-facing meetings, internal team meetings, potential new client demos, and act as a RMS team representative to all levels of the business and the various business units

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Demonstrated Applicant Tracking System functional experience
3+ years of experience with Human Resource policies, procedures
Project team experience
Collective Agreement/Union environments experience
Experience working with and application of on-line assessment tools, social media and other related current recruitment practices an asset
Experience in recruitment reporting (writing and analysis) an asset

Technical diploma or equivalent, preferable in Human Resources or Computer Sciences fields

Expert knowledge of MS Office suite including Word, Excel, PowerPoint, and Visio with capabilities to produce advanced presentations and data models including analytical tools, charts, and graphs
Experience with PeopleSoft or other HR System
Ability to develop, implement, and support various components of a Recruitment Management System

Knowledge and application of industry Recruitment best practices
Conversant with leading edge thinking of organizational process concepts
Effectively structures the work, plans activities and defines responsibilities to meet business goals
Analyzes business requirements, develops test criteria for quality assurance and documenting business requirements, methods and processes

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