Business Analyst III Job in Westbrook 04092, Maine Us
IDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and build more economically successful practices. IDEXX is also a worldwide leader in providing diagnostic tests and information for livestock and poultry and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX Laboratories employs more than 4,900 people and offers products to customers in over 100 countries.
Business Analyst III
IDEXX Laboratories, Inc. is recruiting high energy people for the role of Business Analyst III. This individual will be a critical member of a cross-functional team that is building innovative software-as-a-service solutions on the cutting edge of practice management and customer relationship management in veterinary medicine.
The Business Analyst III is responsible for translating business and customer needs into actionable requirements for building a marketable product. As a Business Analyst III, this individual will be accountable for medium to large work streams and product modules. This individual will work closely with end users, customers and stakeholders to elicit, analyze, validate and document critical requirements. He/she will partner with team members in technical development to ensure the requirements and user stories are well understood and that emerging product solutions adhere to the overall product vision. He/she will also lead efforts and partner with technical development to select third-party vendor solutions where needed to augment functionality.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Be a champion for the product vision and customer needs. Help communicate product vision to project teams, key business stakeholders, and executive leadership. Work with General Manager, Product Manager, and others to ensure continued business sponsorship, engagement and commitment.
- Work closely with customers, colleagues, and other stakeholders to identify and analyze the product specifications, requirements and enhancements that will achieve the customers and business goals.
- Lead group discussions to identify and gather business requirements. Prepare agendas, facilitate discussions, and capture outputs and decisions.
- Capture and synthesize requirements in the form of compelling user stories.
- Work closely with the business, UX/design experts, and other team members to prioritize requirements, define/assess options, and ensure the appropriate tradeoffs are made.
- Work closely with the UX/design team members to verify that the visual and process workflow meets the intention of the requirements and provides a delightful customer experience. Help lead customer feedback sessions to validate and refine workflow design.
- Work with technical development team members to translate requirements, user stories, and process flows into high quality technology solutions that may include a systems development component, process improvement or organizational change. Demonstrate an ability to explain business requirements to technical people
- Help plan the use of tools, templates and processes for business analysts and project teams.
- Play a lead role in driving the selection of third party vendor solutions that support business and technical objectives.
- Assist the development and QA teams to verify that requirements are testable and generate testing objectives.
- Provide input and updates to project plans, resource tracking, issues, and risks during projects.
- Demonstrate strong writing and document formatting skills, ability to communicate clearly and concisely, and proficiency in commonly used software tools (e.g., MS Office, Visio).
EDUCATION:
Bachelor’s degree or equivalent experience in Computer Science, Business Administration, Engineering, or related discipline with an information technology focus.
EXPERIENCE:
- 4-6 or more years of business analysis, product development, IT or related experience.
- 5 or more years writing technical documentation.
REQUIRED SKILLS AND ABILITIES:
- Strong, demonstrated skills in: teamwork, leadership, relationship building, verbal and written communication, analytical and conceptual problem-solving.
- Ability to communicate and persuade at all management levels and thrive in a cross-functional organization.
- Ability to translate business process or concepts into technical requirements (and vice versa).
- Business or systems knowledge within the following areas preferred: Sales, Marketing, New product development.
- Knowledge of project management techniques; experience in organizing, planning, and executing medium- to large-scale projects from concept to implementation.
Preferred:
- Knowledge and experience in the healthcare, life sciences, and/or veterinary medicine industries
No unsolicited Employment Agency resumes are accepted. EOE/M/F/D/V
