Business Analyst Intermediate Job in Denver, Colorado US
Business Analyst Intermediate
Analyzes complex business problems and enhancements for common membership and/or other systems as required. Provides technical expertise in identifying, evaluating developing systems procedures that are cost effective meet user requirements. Assist w/ the design, implementation and testing of operational system enhancements to ensure production capabilities are both effective efficient. Owner of quarterly shakedown procedures. Creates specifications for systems to meet business requirements. Document all CSC tickets/enhancements and report to management team any outstanding issues and fixes either in person or via written communication. Evaluates existing application products that could address client requirements and develops recommendations where appropriate. Communicates and escalates issues to project staff and management appropriately. Attends all Common Membership meetings and be available 24/7 when dealing with critical high incidents. Provides guidance and coordination to clients in the planning, testing, training and operating of mainframe systems. Acts as liaison between business user, development team, and regional partners to conduct analysis of client business processes ensuring integrated functional requirements Ability to professionaly communicate to all levels of staff, including senior management Qualifications: Basic Qualifications: - One (1) plus years of relevant experience. - Business analysis or project analysis experience. - Bachelor's degree in business/health care administration or related discipline or equivalent experience. - Knowledge of platforms assigned to the functional area. - Identifies and documents functional and/or divisional, requirements, workflow, information sources and distribution paths, and system/process specifications. - Assists in developing test plans. - Measures outcomes against an internal standard of excellence. - Thinks of ways to improve results, communicates these to supervisor, peers and team members. - Drives excellence through continued learning and strengthening of expertise. - Listens actively and demonstrates sensitivity to patients/customers, encouraging them to discuss concerns, interests, needs, and difficult issues. - Displays or expresses a genuine desire to help or serve others and meet their needs. - Consistently monitors own work and seek further experiences to ensure continual quality patient/customer service and delivery. - Sees connection within the group/unit of others roles with own; understands how own actions impact these relationships and the patient/customer. - Seeks to understand group/unit level strategy and how own role fits into the bigger picture. - Consistently asks clarifying questions in order to understand the importance of assignments/projects in relation to operational unit goals. Preferred Qualifications: - 1-2 years Common Membership experience - 2 years billing experience