Business Analyst Job in Mt. Laurel, New Jersey Us
Business Analyst
Summary:
This position reports to the Business Analyst Manager within the Online Channel in the U.S. The successful incumbent will provide business analyst support primarily for the TD Bank U.S retail internet banking and small business internet banking systems.
Responsibilities and Accountabilities:
* Ability to translate multiple business unit needs into requirements to support the Online Channel business strategy
* Contribute to the delivery of effective Online Channel solutions by gathering and analyzing business requirements, ensuring a high customer experience while consulting with technology business partners and making recommendations
* Assume Business Project Lead role on behalf of Online Channel for defined projects, ensuring that project deliverables meet business requirements
* Ensure completion of necessary project management documents, ensuring adherence to guidelines and controls and project management methodology. Management of complex, multiple business unit functional components and associated working group teams
* Liaise with corporate office groups to ensure that projects meet all regulatory, legal, privacy and security requirements
* Build and maintain effective relationships with business and technology partners, subject matter experts to obtain consensus and support for required changes or enhancements
* Maintain and build strong vendor relationships
* Participate in development of test strategies and test plans ensuring adherence to agreed upon business requirements and participate in the testing of developed systems/solutions
* Support the development of business cases, RFI and RFP's
* Design and implement quality control processes for requirements management enabling reduced errors, costs and a faster time to market.
* Manage complex functional components within large enterprise initiatives.
* Subject matter expert for the Online Channel products and services.
* Subject matter expert/lead for Requirements Management, Business Process Modeling and Workflow processes
* Participate fully as a member of the team and contribute to a positive work environment
Skills and Experience:
* University degree in business, computer science or related discipline plus 3-5 years experience with online and/or IT projects
* Experience leading large cross business functional working teams and facilitating group discussions.
* An ability to prioritize and react quickly to a busy, changing environment.
* Demonstrated understanding of the TD Online Channel and services it provides. Industry Online Channel knowledge an asset.
* Experience developing Use Cases, Process Flows and Requirements Management.
* Excellent communication skills, written and verbal.
* Excellent problem solving and analytical skills and the ability to recommend and resolve issues quickly.
* Experience working with HTML or screen prototyping tools
* Excellent knowledge of Microsoft Tool Suite Word, Excel and PowerPoint
* Excellent Time management skills and a proven ability to meet deadlines
* Ability to work independently or as part of a team
* Demonstrated professionalism and experience interfacing with all levels in the organization
* Desire to be challenged to constantly acquire new knowledge and skills while working within a dynamic environment
* Working knowledge of project management principles and best practices within Project Management Methodology and associated tools
* Financial background an asset
* Branch and/or call center experience an asset
TD Bank is an Equal Opportunity Employer. Drug Test and Background Screening is Required.