Business Analyst or Business Analyst, Sr (Consumer Online) Job in Redmond 98052, Washington US
Nintendo of America Inc.
The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Wii™ home console and Nintendo DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 3.5 billion video games and more than 577 million hardware units globally, including the current-generation Wii, Nintendo DS, Nintendo DSi™ and Nintendo DSi XL™, as well as the Game Boy™, Game Boy Advance, Super NES™, Nintendo 64™ and Nintendo GameCube™ systems. It has also created industry icons that have become well-known, household names such as Mario™, Donkey Kong™, Metroid™, Zelda™ and Pokémon™. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo's operations in the Western Hemisphere.
Description of Duties:
- Drive sound system development and delivery using experience, leading best practice, and a deep understanding of related business issues
- Collaborate with the business to ensure software and applications are meeting their needs
- Gather and document business and functional requirements
- Gather and document business process flows
- Facilitate unit, integration, and user acceptance testing
- Contribute to the training of end users when necessary
- Remain up-to-date in best practices, analysis methods, and technology
- Offer support and mentorship to other team members
Summary of Requirements:
- 5+ years experience in IT analysis, design and implementation.
- Strong working knowledge of business processes, practices, and related system in the functional areas of CRM, contact center management, marketing, and incentive management.
- 3+ years experience working with ERP based CRM solutions as a functional expert, developer, or designer. Experience with Oracle CRM On Demand, Siebel CRM, or iSupport strongly preferred.
- Strong working knowledge of application architectures and SDLC methodologies.
- Familiarity with systems across multiple platforms. Cloud computing experience a plus.
- Superior written, oral, interpersonal, and presentational skills. In depth experience using the Microsoft Office Suite is required.
Desired Experience/Skills:
- Project management and solution delivery skills are strongly desired.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks under tight timelines.
- Experience working in a team-oriented, global, and highly collaborative environment.
- Process oriented logical thinking and understanding of models, use cases, and information architectures
- Bilingual Japanese skills strongly desired, but not required.
Education:
- Undergraduate degree in Computer Science, a related field, or equivalent.
- Post-graduate coursework is desirable.
** Applications and resumes will only be accepted through Nintendo's website as we no longer accept paper, faxed, or emailed resumes.
We are an equal opportunity employer valuing diversity…celebrating strengths.
