Business Analyst recruitment

Practicus is fast becoming a disruptive force in the way that change is delivered by offering its clients an innovative alternative to the traditional consultancies.

Practicus is able to align its reward to the client outcome which is taking the market by storm. As a result of this growth, Practicus currently needs an Business Analyst on either an Associate or Permanent basis.

A Banking Client of Practicus based in Scotland is looking to improve their ability to service their customers better by providing accurate/new products in a far more efficient process via their ecommerce channels, call centres and branches. In order to provide this service, the Bank requires investment in their technology and infrastructure to support this demand and will require the IT department to take ownership of its delivery whilst working closely with the business stakeholders.  This change programme is looking to provide all relevant customer and organisational data to flow through the Terradata Database they have in house  to the Chordiant Decision Manager (Customer Decisioning System) providing real time next best action strategies to allow the correct data to be analysed and fed through the appropriate system to the relevant business unit.

Practicus are looking for an experienced Business Analyst to join their community of Practitioners and form part of the Project Team deployed in Scotland. The Business Analyst will be working on scoping a number of sub-deliveries which will involve working with the Customer Analytics team and  also be expected to work with other vendors and potential Group functions such as Purchasing and Vendor Management . These deliveries will be focussed on developing:

1) New strategic prospecting tool

2) New lead management/generation tool

3) Adding an additional customer channel to the existing Chordiant Customer Decisioning solution.

Therefore Practicus are eager to work with a Business Analyst  who has:

• Financial Services and Banking Experience

• 5 years + Business Analysis/System Analysis experience

• Experience of Chordiant Decision Manager system

• End to end project life-cycle experience       

• Delivery focused

Practicus is a progressive equal opportunities employer that is really making a difference. We are a Sunday Times Best Company to work for - this is a great opportunity to become a part of the Practicus Community either on an Associate or Permanent basis.

For further information please contact Andy Tobias on 02073748886 or andy.tobias@practicus.co.uk