Business Analyst (Remedy) Job in Anchorage, Alaska US

Alliance Telecom Solutions – Business Analyst (Remedy Upgrade) – Anchorage, Alaska

PROJECT:
Alliance is currently seeking a strong Business Analyst with some Remedy experience.

This role will be responsible for documenting existing business processes and then mapping those processes to the improved processes supported by Remedy 7.6.04. The BA is responsible for developing the test and training plan and then delivering user training.  This is an 8 month project in Anchorage, Alaska.  Immediate start date, expenses covered. 

SKILLS NEEDED:

-Superstar Business Analyst, with some experience with Remedy. 

-10 years BA as a minimum

-Strong Use Case development skills

-Expert business process development skills

-5 Years telecom experience-

-Call center, help desk, or dispatch operations experience

-Excellent writing skills (ask for sample use cases, test plans, test cases, and processes)

 

DUTIES:

-Interview users in order to document existing business processes

-Lead the effort the define and document to-be processes

-Create the business and functional requirements to build the configuration changes needed to the upgraded Core platform.

-Develop use cases and test plans and test cases

-Develop training plans and deliver training

-Work with the project team to develop and deploy the final solution

 

  

EXPENSES:
3 week rotation (work 3 weeks at client site and then work one week from home, etc)

Reimbursable expenses:
--Coach Air Fare
--Hotel
--Rental Car
--Fixed per diem ($45) for food and all other incidentals
 
If interested, please contact Tammy Hemingway-Rechner, Resource Manager, Alliance Telecom Solutions at 888-824-2350 or email your resume to hemingway@atswireless.com

ALLIANCE is hired by some of the finest wireless communication companies throughout the world to assist them in bringing the highest level of professionals on staff.  Our projects are located throughout the world and assignments vary from the strategic planning level to various information management, network, and engineering opportunities. 

ALLIANCE is especially interested in locating individuals who have or want to make contract consulting a career choice. As a top performer, we realize you have choices in your employment opportunities.  Just as we will evaluate your skills and experience thoroughly, we want to offer the best package possible to you!  In addition to top pay, we offer benefits such as major medical insurance, life insurance, and a 401K plan.

In order to assist you and Alliance in determining the best assignments to utilize your background, please e-mail your resume to hemingway@atswireless.com

I will contact you ASAP regarding the outstanding contract positions available to you at this time.  Please feel free to visit our website at www.atswireless.com and contact me at (888)824-2350 with questions.

Tammy Hemingway-Rechner   
Resource Manager
Alliance Telecom Solutions