Business Applications Manager, Sales Job in Sunnyvale 94089, California US
Bloom Energy, a solid oxide fuel cell company, is looking for a Business Applications Manager to join its world class team. This position will have responsibility for helping to enable Bloom's Sales and Marketing teams by leveraging the saleforce.com platform and related applications for the full lifecycle from demand generation through order management, as well as architecting solutions to improve operational efficiency including integrating with Oracle ERP. The Business Applications Manager is an execution-oriented role, and will serve as a business partner and trusted advisor to the Sales Operations team. This individual should be a dynamic professional who is looking for a rewarding future in one of today's most exciting technologies. This position is based in Sunnyvale, CA.
- Analyze, develop, and support Salesforce.com applications to meet the day-to-day needs of the business.
- Configure and provide best practice recommendations for the following items in salesforce.com: lead-to-opportunity, quotes, standard custom objects, 3rd party applications from the AppExchange, profiles, workflows, validation rules, field level security, outlook sync, configuration, de-duping contacts/leads, lead queues, permission sets, record types, page layouts, custom buttons/links, user management, and email templates/letterheads.
- Has a solid understanding of Bloom Energy and the mission of the company. Role will report to IT but will primarily support the growing sales team.
- Analyze and design custom solutions or customize standard solutions. Develop custom code as required.
- Develop integration interfaces and logic and follow agile methodology for application release test phases. Perform technical transition/handover once project(s) are completed.
- Develop and deliver training as new features/applications are rolled out.
- Lead and contribute to all technical requirements gathering and produce BRD's (business requirement documentation) for projects in the pipeline.
- Provide cross-functional program management for implementation of new applications, functionality and application modifications.
- Maintain high user satisfaction through the implementation and delivery of solutions.
- Evaluate impact of design decisions on the code, database, and technical environment of applications.
- Develop and execute end-to-end test plans of developed salesforce.com features - includes developing test scripts, performing unit testing, leading user-acceptance testing, and acquiring sign-off from business partners.
- Investigate and interact with external vendors as necessary.
- Develop and modify custom reports and dashboards to suit business needs.
- Consistently assume a technical lead role in salesforce.com projects and end-user support. Troubleshoot data and system issues by using a combination of system expertise, company knowledge, and detailed research/investigation.
- Assist business with implementation of salesforce.com tools including data conversion approach, development, execution, and testing.
- Salesforce.com Certification mandatory (Administrator, Sales Cloud Consultant, and/or Developer)
- Knowledge of Apex Data Loader (or DemandTools) and its capabilities. Hands on experience doing data migration.
- Able to configure new objects/applications in the sandbox and migrate using Eclipse, ANT, and/or change sets.
- Has worked with e-marketing automation software (Marketo, Net-Results, Eloqua) to help setup various campaign types and track/report on activities and ROI.
- Basic understanding of ERP systems (Oracle, SAP).
- Understands concept of role hierarchy, OWD, and custom sharing.
- Knows and can apply custom code: Apex, Visualforce, and HTML. Know the difference between when to use declarative vs. custom code for development purposes.
- Excellent communication skills are required with the focus to support the sales team.
- BS in Computer Science with 5-7 years of experience implementing/supporting salesforce.com applications.
Preferred Experience:
- Understands the contracting life cycle and how to leverage technology using cloud based management system (SpringCM, Apttus, etc.)
- Experience with sales compensation management applications (Xactly).
- Understands partner portal functionality and configuration required to setup.
- Practical experience of delivering online solutions to teams across the globe.
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1418908-1789-6072
July 31, 2008
• Tags: Business Applications Manager, California Us, Sales Job in Sunnyvale 94089 • Posted in: General