Business Continuity Communication Services Officer recruitment
We are in the process of establishing the new BCM team in Operational Risk Control and launching the BC CM (Business Continuity and Crisis Management) Transformation Program. We are also looking to establish a run the bank role to manage the BCM communication services who will lead and take ownership of the day to day management of the communication and collaboration tools, and provide assistance to the ongoing portfolio of projects.
Reporting to the head of BCM Shared Services, your main responsibilities will include but not be limited to:
- Administrate and maintain collaboration tools owned by BCM incl.:
o manage the content of BCM collaboration tools (e.g. web pages, SharePoint, doc web, Connections, distribution lists, shared mailboxes)
o coordinate and support tool updates/maintenance
o access control incl. granting rights
o manage updates to the BC CM role and competency model
o manage updates to the BC CM career development framework
- Support of the BC CM projects team incl.:
o assist in the project reporting incl. monitoring of actions and deliverables
o coordinate the update of BCM related risk items
o contribute to BCM ORC and project related communications
o organize meetings, support the meeting material preparation and take minutes
As a successful candidate you will leverage experience as a member in support roles and project management organisations, with excellent communications and soft skills combining solid knowledge in the usage of standard Microsoft tools.
Requirements
Our ideal candidate needs to demonstrate a selection of the following attributes/ qualities:
- Proven experience within the financial industry
- Good understanding of standard collaboration tools – Sharepoint, intranet content management
- Good understanding of project management and experience with business change and IT related projects
- Excellent organisational capabilities
- Excellent written and oral communication skills in English
- Experience as member of a Project/Program Management Office (PMO), or even as project manager
- Knowledge in project reporting, communications and forecasting
- Commitment, self-motivation and the proven capacity to operate effectively to tight deadlines
- Motivated team player, willing and able to work both independently and/or as part of a project team, as required
- Proactive, hands-on mentality, quick to grasp issues with experience working in a challenging, dynamic global environment
- Proficient Microsoft Office (Word, Excel and PowerPoint) user. Also working knowledge of SharePoint is a plus